Madrid Tours

Easy entry and a very smooth experience overall. We especially appreciated being able to download the audio guide before entering the palace grounds, which made everything seamless even without arranging it in advance. The guide itself was interesting and easy to follow. One suggestion would be to include more background on the history and significance of the Royal Palace as a whole, rather than focusing mostly on each individual room. We also noticed that the Throne Room was closed to visitors during our visit, but the audio guide did not mention this, which was a bit confusing. Overall, though, it was an enjoyable and worthwhile experience.

Everything was great—the written explanations in the various rooms needed to be translated but were to the point; I skipped the line, and took the full tour.

Our visit to the Prado Museum was unforgettable. The tour guide enriched our understanding of each artwork with valuable historical insights, combining humor, charisma, and passion to make the experience enjoyable, educational, and memorable. We are so grateful to Borgas!

We thoroughly enjoyed our trip to the Zoo Aquarium Madrid! Head Out made the reservation process smooth and easy. We entered with the mobile tickets that were sent to me via email with a bar code. We had zero issues entering and the information provided through the app was accurate and informative. I would use Head Out again to reserve for another family adventure. Highly recommend !

Loved the tour, Fatima was amazing! If I had to change one thing it would be to plan for the timing better because sometimes there were other groups at the same time and it made the tour confusing.

Easy entry. On time; started at the scheduled time. Few people. Very friendly staff. Spacious venue. Refreshing atmosphere. Interesting experiences.

The organizers communicated very well. I thought I had only bought the ticket, but it came with a guide. David was excellent; he answered all my questions and was very entertaining. I would definitely recommend it again!

Our guide was excellent and shared a lot of interesting information about the history of the palace. He was quite entertaining and made it a thoroughly enjoyable experience.