Airport Services

London Heathrow Airport: Plaza Premium Lounge at Terminal 2

Traveller entering Plaza Premium Lounge, Terminal 2, London Heathrow Airport.

Plaza Premium Lounge seating area at London Heathrow Airport with modern decor.

Chef preparing food at Plaza Premium Lounge, London Heathrow Airport.

Plaza Premium Lounge bar area with seating at London Heathrow Airport.

Duration

3 hrs - 6 hrs

Free cancellation

Free cancellation up to 24 hours before the start of your experience

Book now, pay later

Book now without paying anything. Cancel for free if your plans change.

Meals included

Indulge in a sumptuous meal as a part of your experience

4.2/5(35)

Rebecca W

Solo

Verified booking

Yesterday

The lounge was perfect for waiting in the airport for a longer period of time. The food was delicious and the drinks were ideal. The charging ports and chairs were ideal!

Rakesh V

Couple

Verified booking

Last week

Although it was a short stay for 1.5 hours , but we enjoyed the services and food and beverage offerings. Overall relaxed environment and hospitality.

Head over to the Plaza Premium Lounge in Heathrow Terminal 2 for 3 or 6 hours, with plush seating and a tranquil escape from the terminal crowds.

Help yourself to a freshly prepared hot and cold buffet, complemented by house wine, beer, spirits, and a full barista coffee service.

Stay productive or entertained with free high-speed Wi-Fi, charging points, and access to TV, newspapers, magazines, and live flight info.

Recharge in a calm lounge setting before your flight, and freshen up with paid shower rooms with towels; availability may vary, so head to reception to arrange access on the day.

3/6-hour access to Plaza Premium Lounge in Terminal 2 at London Heathrow Airport

Complimentary buffet meals with vegetarian options (hot and cold dishes)

Complimentary alcoholic beverages (house wine, beer, spirits)

Complimentary coffee & tea

Free Wi-Fi & charging stations

Comfortable seating with TV

Flight information screens

Premium drinks (at additional expense)

Shower facilities with towels and toiletries (subject to availability; charges may apply)

Private resting suites

Hotel transfers

Printing & photocopying (charges may apply)

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

35 reviews
How do we collect reviews?
These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.
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What our guests say
Rebecca W
Solo
Verified booking
Yesterday
The lounge was perfect for waiting in the airport for a longer period of time. The food was delicious and the drinks were ideal. The charging ports and chairs were ideal!
David N
Solo
Verified booking
6 days ago
The Plaza Lounge at Heathrow Terminal 2 departures is getting pretty old and dated and needs refurbishment. The toilets in particular were pretty poor.
Rakesh V
Couple
Verified booking
Last week
Although it was a short stay for 1.5 hours , but we enjoyed the services and food and beverage offerings. Overall relaxed environment and hospitality.
Sharon F
Solo
Verified booking
Last week
Fantastic first time using this as it was a gift of my daughter with flying out to Australia love it xxx
Kathy E
Couple
Verified booking
2 weeks ago
We loved this relaxed atmosphere and comfortable surroundings.

Relax at the Plaza Premium Lounge at Heathrow Terminal 2, with complimentary food, drinks, free Wi-Fi, and a stylish space to recharge before your flight.

Getting settled

Head to Level 4 of Terminal 2, the lounge is next to the Terminal Transfer area. Follow the signs past World Duty Free to find the entrance. Present your booking and photo ID at reception to check in.

What to expect

This elegantly designed lounge offers a calm retreat from the busy terminal, whether you want to work, dine, or simply relax before departure.

Features

Hours of access: Enjoy 3 or 6-hour access to the Plaza Premium Lounge at Terminal 2.

Lounge seating: Settle into armchairs, dining tables, or semi-private alcoves across multiple zones.

Meals, snacks & drinks: Tuck into a complimentary buffet of freshly prepared hot and cold dishes. At the bar, help yourself to house wine, beer, spirits, and barista-style coffee.

Wi-Fi & charging: Stay connected with high-speed Wi-Fi and power outlets throughout.

Information & entertainment: Track flights on live screens, and browse TV channels, newspapers, and magazines.

Shower facilities: Freshen up in one of 4 shower rooms with towels and toiletries provided (subject to availability & for an extra fee).

Lounge timings

Open daily from 5am to 9:30pm.

Documents required

Bring a valid boarding pass for a same-day international departure or transit flight from Terminal 2.

Carry a valid photo ID matching the name on your booking.

Rules & restrictions

The lounge is airside in Terminal 2, accessible only after security checks.

Seating may be restricted during peak periods.

What to bring

Bring a valid boarding pass for a same-day international departure or transit flight from Terminal 2.

Carry a valid photo ID (such as a passport) matching the name on your booking.

What's not allowed

Smoking and vaping are not permitted inside the lounge.

Pets are not allowed in the lounge.

Unaccompanied minors are not permitted.

Accessibility

The lounge is wheelchair accessible, with step-free entry and accessible lavatories.

For accessibility queries, contact the lounge reception upon arrival.

Additional information

Children under 2 years old are admitted free of charge. Children aged 2 and above require a separate ticket.

Children aged 11 and under must be accompanied by a paying adult.

The lounge may periodically restrict access due to capacity during peak periods.

Your voucher will be emailed to you shortly.

Display the voucher on your mobile phone with a valid photo ID at the starting point.

Please check your final voucher for the starting point details & specific instructions.