Airport Services in London

In an ideal location overlooking the runway, Plaza Premium Lounge at Terminal 5 Departures is the perfect setting for both business and leisure travellers. My lounge featured an array of comfortable seating for travellers to relax in addition to services including freshly prepared seasonal food, a fully serviced bar with a wide variety of drinks, unlimited high-speed Wi-Fi and TV broadcasting the latest news and sports. IExperienced a new way to travel

We were taken directly to a table that was in the reserved section. The food selection was on par for airport lounge. We moved over to the seating area and relaxed post meal.

I truly enjoyed the every amenity of this lounge It was comfortable, food was great and drinks classic It was a relaxing place I recommend for any traveler on transit via London

Great experience overall! The service was excellent, and the facilities were clean and well maintained. The selection of cakes was fantastic, with a huge variety to choose from, and the drinks were a great complement. Everything was delicious and we really enjoyed the experience. Good last minute price too. One small suggestion: the announcements could be turned down slightly in volume to create a little more ambiance and a more relaxed atmosphere. Overall, a lovely place with great service and plenty of delicious choices. We’ll definitely be back!

It wasn't bad overall. But could improved on food. I was rather disappointed with the hot food . I was expecting a bigger choice.

Visited on a busy Sunday and still managed to find a decent seat. Food was being replenished regularly which I appreciated. Would visit again.

I've used worse and I've used better, but this one sits firmly in the good category. Comfortable, reasonably quiet, and the staff were attentive.