Experience Royal Palace Madrid with Dex
The Royal Palace Madrid Dex experience is an interactive self-guided tour available exclusively with selected Royal Palace Madrid admission tickets booked through Headout.
Put on your earphones and follow a story that unfolds through the state rooms, connecting the Grand Stairway and the Throne Room with the armory, kitchens, and courtyards most visitors move through quickly.
Historical and fictional characters lead you through stories of the Alcázar that burned on Christmas Eve 1734 and the palace built in its place, Charles III and the Bourbon court, Tiepolo’s ceiling above the throne, the Gasparini Room and its silk and stucco, and the Royal Armoury and the Stradivarius instruments kept in the palace, accompanied by original music and immersive sound design.
How Dex guides you through the palace
- Dex uses your phone’s location to guide you along a recommended route covering the Plaza de la Armería, the Grand Stairway, the Hall of Columns, the Throne Room, the Gasparini Room, the Royal Chapel, the Royal Kitchen, and the Royal Armoury.
- As you reach each location, it automatically begins the story connected to what you are seeing.
- The route is only the starting point. When a ceiling, a suit of armor, or a piece of furniture catches your attention, pause and ask your Dex guide a question. Photograph a supported room, object, or architectural detail to uncover more about it, open a related story, or return to the route when you are ready.
- Dex also points you towards recommended viewpoints, photo spots, the courtyard views towards the Almudena Cathedral, and rooms that are easy to hurry through. You decide when to pause, where to go deeper, and when to continue.
How Dex differs from an audio guide and a group tour
An audio guide gives you a collection of prepared recordings. Dex builds those stories into a location-aware route, automatically connects them to what is around you, and lets you ask questions or investigate supported objects along the way.
A group tour gives you live interpretation from a human guide while following a scheduled departure, shared route, and group pace.
Dex offers a different experience: a structured tour that you can begin when you choose, pause whenever something interests you, and explore at your own pace. Choose Dex if you want the direction and storytelling of a guided visit with the freedom to explore the palace independently.
Unlock Royal Palace Madrid Dex
Selected Royal Palace Madrid admission tickets booked through Headout unlock the complete Royal Palace Madrid Dex experience at no additional cost. It is not available as a standalone purchase or with tickets bought elsewhere.
After booking:
- Download the Dex app.
- Sign in with your Headout details.
- The Royal Palace Madrid experience will unlock automatically.
