




Explore at your pace
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Travel with ease on a direct 1.5 hour ferry ride between Singapore and Batam, with your ticket and seat reservation included.
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Choose flexible open-dated or advance booking options to fit your travel plans, subject to seat availability.
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Enjoy a smooth boarding process with your pass issued after meeting pre-departure requirements.
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Experience a quick, convenient journey—the ferries operates daily with frequent departures across multiple terminals.
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Ideal for spontaneous getaways or planned trips, with both open-dated and advance booking available.
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1.5 hour round-trip ferry: Tanah Merah (Singapore) ↔ Batam Centre (Batam)
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Standard ferry terminal fees
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Fuel surcharges
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Option to redeem as open-dated or confirm via advance booking
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Visa fees (VOA or other entry requirements)
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Travel insurance
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Seating selection (subject to availability only)
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Hotel transfers or land transportation
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Meals, drinks, and onboard services
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These tickets can't be cancelled or rescheduled.
What to bring
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Bring a valid passport with at least 6 months’ validity from your date of travel.
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Carry all necessary travel documents, including visas and entry permits for both Singapore and Indonesia, as required.
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Have your booking confirmation code and any pre-departure documents ready for verification at the BatamFast counter.
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Bring a printed or digital copy of your Headout voucher for redemption.
What’s not allowed
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Boarding is not permitted without complete and valid travel documents; incomplete requirements will result in denied boarding.
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No cancellations, rescheduling, or transfers are allowed after booking confirmation or boarding pass collection.
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Meals, travel insurance, and transfers to/from ferry terminals are not included and cannot be purchased on board.
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Large suitcases or oversized luggage may be restricted; check with the ferry operator for specific baggage policies.
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Dangerous goods, prohibited items, and pets (except registered service animals) are not allowed on board.
Accessibility
- This experience is not guaranteed to be wheelchair accessible. Please contact the ferry operator in advance for specific accessibility arrangements.
Additional information
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Arrive at Tanah Merah Ferry Terminal at least 2 hours before departure for open-dated tickets, or 1.5 hours before for confirmed bookings.
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Both departure and return dates/times must be confirmed at the BatamFast counter upon redemption.
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Seat reservations are subject to confirmation and availability; open-dated tickets are first come, first served.
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Boarding passes will only be issued if all pre-departure requirements are met.
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All bookings, seats, and e-tickets are non-transferable, non-refundable, and non-amendable once confirmed.
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Travel and visa regulations may change without notice; check the latest requirements before your journey.
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For the latest travel advisories and entry requirements, refer to official government websites or contact BatamFast directly.
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For assistance, contact BatamFast via WhatsApp at +62 81 138 00 2288 or call +65 62702228 / +62 778321120.
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- Your voucher will be emailed to you shortly.
- Display the voucher on your mobile phone with a valid photo ID at the starting point.
- Please check your final voucher for the starting point details & specific instructions.
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