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9/11 Memorial & Museum Tickets

Women observing the 9/11 Memorial in New York City.
South Tower Excavation exhibit at a museum with twisted steel beam.
9/11 Museum exhibit with September 11, 2001 text and map display.
Fire truck Ladder 3 exhibit at 9/11 Museum, New York City.

Open today

09:00am - 07:00pm

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Experience the 9/11 Memorial & Museum with these tickets that unveil poignant tales, pivotal artifacts, and symbols of resilience.

4.6/5

(3,802)

Maria Leal

Maria

Apr 2025
Verified booking
5/5
First foremost, I was not able to download our tickets, via the website. I proceeded to the window and the staff was courteous & serviceable and promptly printed our tickets. The museum depicted all the details that I recall and then some. There were certain areas that were difficult to watch/read however, it was clearly denoted prior to entry and tragically, it was reality as I remember. The entire museum is extremely informative for those that were not living during 9/11 and desire to gain knowledge of such
Terry Ramsey

Terry

May 2025
Verified booking
5/5
It was very easy to order the tickets. Once inside the museum, we remembered where we were when this horrible tragedy occurred. It is our fervent prayer that nothing like this will happen again. The museum really honored the memory of those who perished in the towers as well as police, firefighters, and emergency personnel. The memorial outside was tasteful and moving.
Janet Christine Calloni

Janet

May 2025
Verified booking
5/5
Walking tour was very informative. Arun, our guide was very knowledgeable. Museum tour (self-guided) was emotional and really brought the whole event closer to those of us on the west coast that watched all the events enfold on TV. So sad to relive from the photos, videos with voices and pieces of metal beams, rescue vehicles, etc.

    • Dive into the heart of history with your ticket to the 9/11 Memorial & Museum, an emotional journey that resonates globally.

    • Stand beside the reflecting pools, where North America's largest manmade waterfalls resonate with deep emotions and stories.

    • Get access to "In Memoriam," remember the brave souls who lost their lives and know their stories.

    • Marvel at the monumental endurance in the Foundation Hall, especially the last column, while learning the events surrounding it.

    • For a deeper experience, choose the Ground Zero tour with skip-the-line tickets to the Museum.

    • 9/11 Museum timed-entry ticket

    • Access to the Museum's current exhibitions

    • Access to 9/11 Memorial, Survivor Tree, and Memorial Glade

    • Free Wi-Fi

    • 9/11 Memorial & Museum $2 service fee

    • Ground Zero Guided Tour & 9/11 Museum Skip-the-Line Tickets (optional)

  • You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

  • How do we collect reviews?

    4.6
    3,802 ratings
    5/5
    2.9K
    4/5
    668
    3/5
    97
    2/5
    34
    1/5
    137
    • United Kingdom
    • France
    • Germany
    • Spain
    • Canada
    • Italy
    • Ireland
    • Netherlands
    • Australia
    • Switzerland
    Guests from United Kingdom, France, Germany and over 51 countries have loved this experience

    Lars Oettler

    Lars

    Jul, 2025Verified booking

    5/5
    The presentation of the chronological sequence of events, the tribute to the victims and helpers as well as the structural aspects were perfectly executed! Great class
    review-image
    review-image
    Birgitte Dalsgaard Larsen

    Birgitte

    Aug, 2025Verified booking

    5/5
    Great combi for a day - we experienced no que an both the 9/11 memorial and the Sightseeing cruise were great experiences
    Philip Edward Hood

    Philip

    Aug, 2025Verified booking

    5/5
    Very knowledgeable guide Rose. Gave a very detailed explanation of the total day and its effects on all people involved in a very pleasing entertaining manner. The museum is fantastic and a very emotional experience. First class
    Graziella Torrisi

    Graziella

    Jul, 2025Verified booking

    5/5
    The museum has a very strong emotional impact. You are immediately immersed in it and it makes you move but also reflect. Highly recommended!!!
    Kevan Bullock

    Kevan

    Jun, 2025Verified booking

    4/5
    Tpur of the Battery Park area was great - as was the 9/11 memorial tour. Vivian is a very knowledgable guide and gave great insight into what happend on that fateful day. Thoroughly recomended rhe tour.

  • Journey Through Resilience & Remembrance

    Your day at the 9/11 Memorial & Museum begins amidst the twin reflecting pools, a vast expanse of tranquility accentuated by North America's largest manmade waterfalls. Here, the heartstrings tug a little harder, as the names inscribed into bronze panels of everyone who perished in the attacks whisper tales of what once was. Witness the white oak trees, each distinctive in its growth pattern, resonate with the individuality of the lost souls. Amidst them, stands the Survivor Tree, a Callery Pear tree. Its revival from the ashes of devastation and the juxtaposition of its gnarled stump with smooth new limbs symbolize the undying spirit of hope and endurance.

    Inside Chronicles of Time & Tragedy

    As you transition indoors, over 11,000 artifacts await, chronicling the fateful day and its aftermath. The Historical Exhibition paints the timeline, from the day before 9/11 to the aftermath, also shedding light on tales from the Pentagon and Flight 93. Continuing forward, faces and stories come alive in "In Memoriam," putting a human touch to the numbers and statistics of the tragedy. The enormity of the event is captured in the Foundation Hall, with the imposing last column and slurry wall.

  • 9/11 Museum and Memorial

    Monday09:00am - 07:00pm
    TuesdayClosed
    Wednesday09:00am - 07:00pm
    Thursday09:00am - 07:00pm
    Friday09:00am - 07:00pm
    Saturday09:00am - 07:00pm
    Sunday09:00am - 07:00pm

  • Important Information

    • There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.

    • Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.

    • Service animals are allowed at the Memorial.

    • All visitors and baggage are subject to security screening, including any personal mobility devices.

    • Your voucher will be emailed to you shortly.

    • Please display your mobile voucher along with a valid photo ID at the ticket redemption point.

    • Kindly ensure that you arrive 10-15 minutes before the start time of your experience to avoid any delays.

    Ticket Redemption Point

    • Redeem your ticket at 9/11 Memorial & Museum.

    • Address: 180 Greenwich St, New York, NY 10007, United States

    Get Directions to the Redemption Point

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