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Experience the best of 9/11 Museum and Memorial

Check this collection to explore the 9/11 Memorial & Museum in NYC. Pay homage to the lives lost, delve into the events of 9/11, and witness the resilience of the human spirit. Browse through a range of ticket options and book your visit now to experience this poignant memorial and museum.
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Slide 1 of 10, Reflecting pool at 9/11 Memorial in New York City with surrounding skyscrapers.
Reflecting pool at 9/11 Memorial in New York City with surrounding skyscrapers.
Women observing the 9/11 Memorial in New York City.
South Tower Excavation exhibit at a museum with twisted steel beam.
9/11 Museum exhibit with September 11, 2001 text and map display.
Fire truck Ladder 3 exhibit at 9/11 Museum, New York City.
9/11 Memorial Museum's Last Column in New York City.
USA flags at 9/11 Memorial with One World Trade Center in New York City.
Names engraved at 9/11 Memorial with small American flag, New York City.
White rose on 9/11 Memorial names panel in New York City.
9/11 Memorial reflecting pool with museum entrance and skyscrapers in New York City.

9/11 Memorial & Museum Tickets

Explore at your pace
1 more

  • Visit one of the world’s most significant memorial sites, built on the original World Trade Center grounds and dedicated to honoring the victims of September 11 through thoughtful design and storytelling.

  • Your ticket includes entry to the 9/11 Museum’s core exhibitions, offering detailed narratives, firsthand accounts, multimedia displays, and artifacts that document the day and its global impact.

  • See the last column, the original slurry wall, personal belongings, and large-scale remnants from the Twin Towers, along with the “In Memoriam” exhibition that gives faces and stories to the names.

  • Choose the experience that suits your travel style, from self-guided admission to official guided tours, early-access visits, and Ground Zero walking tours.

  • Enhance your visit with an immersive mobile audio guide or combine your Museum admission with a New York City sightseeing pass for even greater value.

More details

  • Visit one of the world’s most significant memorial sites, built on the original World Trade Center grounds and dedicated to honoring the victims of September 11 through thoughtful design and storytelling.

  • Your ticket includes entry to the 9/11 Museum’s core exhibitions, offering detailed narratives, firsthand accounts, multimedia displays, and artifacts that document the day and its global impact.

  • See the last column, the original slurry wall, personal belongings, and large-scale remnants from the Twin Towers, along with the “In Memoriam” exhibition that gives faces and stories to the names.

  • Choose the experience that suits your travel style, from self-guided admission to official guided tours, early-access visits, and Ground Zero walking tours.

  • Enhance your visit with an immersive mobile audio guide or combine your Museum admission with a New York City sightseeing pass for even greater value.

from
$36
Slide 1 of 8, 9/11 Memorial reflecting pool with museum entrance and skyscrapers in New York City.
9/11 Memorial reflecting pool with museum entrance and skyscrapers in New York City.
Steel column covered in tributes at 9/11 Museum, New York City.
Fire truck Ladder 3 exhibit inside the 9/11 Museum, New York City.
Twisted steel beam from South Tower excavation at 9/11 Museum.
Survivor Tree at the 9/11 Memorial in New York City with autumn foliage.
Names engraved on the 9/11 Memorial with a white rose, New York City.
Oculus interior at World Trade Center, New York, part of Ground Zero tour experience.
Oculus structure at World Trade Center near 9/11 Memorial, New York City.

Ground Zero 9/11 Memorial Tour & 9/11 Museum Skip-the-Line Tickets

3 hrs 30 mins

  • Get the convenience of priority entrance to the 9/11 Museum, allowing you to bypass long queues and maximize your time at the museum.

  • Go on an English-guided tour of important locations within the 9/11 Memorial and listen to historical context and personal anecdotes related to the tragedy.

  • Witness the poignant memorials, including the Survivor Tree that survived the day, and the FDNY Memorial Wall, a tribute to the nearly 3000 lives lost.

  • Listen to firsthand narratives of the 9/11 tragedy, acts of heroism, and how people came together to help out, adding a personal dimension to the sites.

  • Explore the exhibits of the 9/11 Museum at your own pace after the guided tour, allowing for personal reflection with the historical artifacts.

More details

  • Get the convenience of priority entrance to the 9/11 Museum, allowing you to bypass long queues and maximize your time at the museum.

  • Go on an English-guided tour of important locations within the 9/11 Memorial and listen to historical context and personal anecdotes related to the tragedy.

  • Witness the poignant memorials, including the Survivor Tree that survived the day, and the FDNY Memorial Wall, a tribute to the nearly 3000 lives lost.

  • Listen to firsthand narratives of the 9/11 tragedy, acts of heroism, and how people came together to help out, adding a personal dimension to the sites.

  • Explore the exhibits of the 9/11 Museum at your own pace after the guided tour, allowing for personal reflection with the historical artifacts.

from
$79
Slide 1 of 11, 9/11 Memorial & Museum interior with Last Column and visitors.
9/11 Memorial & Museum interior with Last Column and visitors.
Guide explaining 9/11 Memorial artifacts to visitors during a museum tour.
Reflecting pool at the 9/11 Memorial in New York City with surrounding skyscrapers.
FDNY Ladder 3 firetruck wreckage at 9/11 Memorial Museum.
South Tower Excavation exhibit at a museum with twisted steel beam.
Visitors on a guided tour at the 9/11 Memorial, New York City, with museum exterior in view.
Father and child observing steel beam exhibit inside 9/11 Memorial.
Steel tridents inside 9/11 Memorial Museum, New York City, with flags above.
Names engraved on the 9/11 Memorial in New York City.
Fragment of 1993 bombing memorial at 9/11 Museum, New York City.
Hands touching engraved names with white roses at 9/11 Memorial, New York City.

9/11 Memorial & Museum Guided Tour with Admission

1 hr

  • Gain a deeper understanding of 9/11 at the Memorial & Museum as you move through core exhibitions that trace the day, its context, and its aftermath.

  • Begin at your tour time with Museum admission included, then join your group for expedited entry that takes you inside faster than the general public.

  • Explore the Memorial pools and the Museum's core exhibitions as your guide shares powerful stories, historical context, and the significance of key artifacts.

  • See important exhibition spaces and learn about the events of September 11, the rescue and recovery efforts, and the site's ongoing legacy.

  • Admission to the Museum is included, allowing you to continue exploring the exhibits at your own pace after the guided tour.

More details

  • Gain a deeper understanding of 9/11 at the Memorial & Museum as you move through core exhibitions that trace the day, its context, and its aftermath.

  • Begin at your tour time with Museum admission included, then join your group for expedited entry that takes you inside faster than the general public.

  • Explore the Memorial pools and the Museum's core exhibitions as your guide shares powerful stories, historical context, and the significance of key artifacts.

  • See important exhibition spaces and learn about the events of September 11, the rescue and recovery efforts, and the site's ongoing legacy.

  • Admission to the Museum is included, allowing you to continue exploring the exhibits at your own pace after the guided tour.

from
$53.10
Slide 1 of 8, Visitors at the 9/11 Memorial in New York City, with trees and skyscrapers in the background.
Visitors at the 9/11 Memorial in New York City, with trees and skyscrapers in the background.
Yellow roses placed on engraved names at the 9/11 Memorial in New York City.
Red rose and photo on engraved names at the 9/11 Memorial in New York City.
Trees at the 9/11 Memorial in New York City.
9/11 Memorial at night with illuminated twin beams in New York City.
Trees and stone slabs at the 9/11 Memorial in New York City.
Names engraved on the 9/11 Memorial with white roses and a small American flag.
Reflecting pool at the 9/11 Memorial in New York City.

9/11 Memorial Guided Tour

45 mins

  • Take the official experience at the 9/11 Memorial to grasp the history, human impact, and World Trade Center legacy that shape this site today.

  • Meet your guide at the designated meeting point near the 9/11 Memorial before your scheduled tour time.

  • Visit the Reflecting Pools, Survivor Tree, and Memorial Glade while learning the stories behind each memorial space.

  • Discover the history of the World Trade Center, the events of September 11, and the resilience of New York through expert commentary.

  • Ideal for visitors who want to understand the Memorial's symbolism and significance in a concise outdoor walking tour.

More details

  • Take the official experience at the 9/11 Memorial to grasp the history, human impact, and World Trade Center legacy that shape this site today.

  • Meet your guide at the designated meeting point near the 9/11 Memorial before your scheduled tour time.

  • Visit the Reflecting Pools, Survivor Tree, and Memorial Glade while learning the stories behind each memorial space.

  • Discover the history of the World Trade Center, the events of September 11, and the resilience of New York through expert commentary.

  • Ideal for visitors who want to understand the Memorial's symbolism and significance in a concise outdoor walking tour.

from
$21.91
Slide 1 of 10, New York City skyline featuring One World Trade Center.
New York City skyline featuring One World Trade Center.
Couple enjoying panoramic views of New York City skyline from One World Observatory.
Tourists engaging with City Pulse display at One World Observatory, New York City.
Visitors interacting with digital display at Welcome Wall, One World Observatory, New York City.
Visitors at Welcome Grid, One World Observatory entrance, New York City skyline images displayed.
Tourists enjoying New York City skyline from One World Observatory's 100th-floor deck.
One World Observatory view of New York City skyline with City Pulse exhibit.
Dining experience at One World Observatory with city skyline view.
Visitors pointing at vibrant cityscape display at One World Observatory, New York.
Aerial view of Manhattan skyline at sunset with One World Trade Center.

One World Observatory Standard Tickets: Skip-the-Box-Office

Explore at your pace

  • Skip the box office entirely and head straight into One World Observatory for unbeatable panoramic views of the Manhattan skyline.

  • Enjoy time-saving convenience with skip-the-box-office access and a thrilling SkyPod ride ascending 102 floors in just 47 seconds.

  • Immerse yourself in the energy of NYC through the See Forever® Theater, featuring a dynamic audiovisual showcase of the city.

  • A fast, seamless entry plus iconic views make this ticket perfect for visitors who want a value-packed experience.

  • Upgrade to flexible entry and fast-track access for even smoother security and elevator processing; ideal for travelers prioritizing convenience.

More details

  • Skip the box office entirely and head straight into One World Observatory for unbeatable panoramic views of the Manhattan skyline.

  • Enjoy time-saving convenience with skip-the-box-office access and a thrilling SkyPod ride ascending 102 floors in just 47 seconds.

  • Immerse yourself in the energy of NYC through the See Forever® Theater, featuring a dynamic audiovisual showcase of the city.

  • A fast, seamless entry plus iconic views make this ticket perfect for visitors who want a value-packed experience.

  • Upgrade to flexible entry and fast-track access for even smoother security and elevator processing; ideal for travelers prioritizing convenience.

from
$30.49
Slide 1 of 9, One World Observatory view and 9/11 Memorial with American flag.
One World Observatory view and 9/11 Memorial with American flag.
New York City skyline featuring One World Trade Center.
Visitors enjoying the view from One World Observatory in New York City.
Women observing the 9/11 Memorial in New York City.
Fire truck Ladder 3 exhibit at 9/11 Museum, New York City.
Visitors interacting with digital display at Welcome Wall, One World Observatory, New York City.
Visitors at Welcome Grid, One World Observatory entrance, New York City skyline images displayed.
9/11 Museum exhibit with September 11, 2001 text and map display.
9/11 Memorial waterfall with city skyline in New York City.

Combo (Save 8%): One World Observatory + 9/11 Memorial & Museum Tickets

Explore at your pace

  • Visit two of Lower Manhattan’s most significant landmarks in one seamless trip, One World Observatory and the 9/11 Memorial & Museum, saving time and money in one go.

  • Enjoy panoramic skyline views at One World Observatory, featuring icons like the Statue of Liberty and Brooklyn Bridge, plus quick access to Observatory experiences such as the Horizon Grid and See Forever® Theater.

  • Ride high-speed SkyPod elevators and explore immersive digital exhibits that showcase NYC’s evolution and energy, from its cultural pulse to its world-famous skyline.

  • Honor the nearly 3,000 lives lost as you visit the 9/11 Memorial’s twin reflecting pools and explore the Museum’s powerful historical and personal exhibits.

  • Witness the resilience symbolized by the Survivor Tree, view artifacts and multimedia installations that chronicle the events of 9/11, and learn stories of hope and heroism.

More details

  • Visit two of Lower Manhattan’s most significant landmarks in one seamless trip, One World Observatory and the 9/11 Memorial & Museum, saving time and money in one go.

  • Enjoy panoramic skyline views at One World Observatory, featuring icons like the Statue of Liberty and Brooklyn Bridge, plus quick access to Observatory experiences such as the Horizon Grid and See Forever® Theater.

  • Ride high-speed SkyPod elevators and explore immersive digital exhibits that showcase NYC’s evolution and energy, from its cultural pulse to its world-famous skyline.

  • Honor the nearly 3,000 lives lost as you visit the 9/11 Memorial’s twin reflecting pools and explore the Museum’s powerful historical and personal exhibits.

  • Witness the resilience symbolized by the Survivor Tree, view artifacts and multimedia installations that chronicle the events of 9/11, and learn stories of hope and heroism.

from Original price$66.49
$61.17

8% off

Slide 1 of 8, North Pool at National September 11 Memorial Museum, New York City, with surrounding skyscrapers.
North Pool at National September 11 Memorial Museum, New York City, with surrounding skyscrapers.
Red roses and an American flag at the National September 11 Memorial in New York City.
Blonde woman smiling while listening to a guide during a group hike.
Saint Paul's Chapel at sunset with skyscrapers in Lower Manhattan.
FDNY Engine 10 parked on a New York City street with a person standing beside it.
World Trade Center Transportation Hub interior with American flag hanging.
Trinity Church with skyscrapers in lower Manhattan, New York City.
Final column at 9/11 Museum in New York City with visitors exploring exhibits.

Ground Zero 9/11 Memorial Tour

1 hr 30 mins - 3 hrs 30 mins

  • Visit the 9/11 Memorial and walk across Ground Zero to pay your respects to the lives lost on September 11, 2001.

  • Your local guide will take you across the Memorial and the grounds, sharing stories of loss, bravery, and courage and narrating the events of the day as you walk.

  • Visit surrounding sights such as Saint Paul’s Chapel, the oldest public building in NYC, the FDNY Memorial Wall, the Memorial Pools, and more.

  • Participate in a tour that is as educational as it is emotional, and come out of it with a sense of profound respect and reflection.

  • Upgrade to get skip-the-line access to the 9/11 Museum to continue your journey of remembrance.

More details

  • Visit the 9/11 Memorial and walk across Ground Zero to pay your respects to the lives lost on September 11, 2001.

  • Your local guide will take you across the Memorial and the grounds, sharing stories of loss, bravery, and courage and narrating the events of the day as you walk.

  • Visit surrounding sights such as Saint Paul’s Chapel, the oldest public building in NYC, the FDNY Memorial Wall, the Memorial Pools, and more.

  • Participate in a tour that is as educational as it is emotional, and come out of it with a sense of profound respect and reflection.

  • Upgrade to get skip-the-line access to the 9/11 Museum to continue your journey of remembrance.

from Original price$29
$26.10

10% off

Slide 1 of 9, Women observing the 9/11 Memorial in New York City.
Women observing the 9/11 Memorial in New York City.
Reflecting pool at the 9/11 Memorial in New York City with surrounding skyscrapers.
Hands touching engraved names with white roses at 9/11 Memorial, New York City.
Names engraved on the 9/11 Memorial in New York City.
Father and child observing steel beam exhibit inside 9/11 Memorial.
Visitors viewing exhibits inside the 9/11 Memorial Museum.
9/11 Memorial Museum's Last Column in New York City.
Fragment of 1993 bombing memorial at 9/11 Museum, New York City.
USA flags at 9/11 Memorial with One World Trade Center in New York City.

9/11 Memorial & Museum Family Pass

Explore at your pace

  • The Family Pass includes museum admission for two adults and two children (ages 7–17) at a discounted rate, saving up to 20%.

  • Designed for families, this pass makes it easy to experience the museum together with one convenient booking, with flexibility to visit based on your schedule.

  • Explore powerful exhibits and artifacts that tell the story of 9/11 and its lasting impact on the world at the 9/11 Memorial and Museum.

  • Upgrade your ticket to the Family Pass for families of five, which includes two adults and three children, so everyone can be included.

More details

  • The Family Pass includes museum admission for two adults and two children (ages 7–17) at a discounted rate, saving up to 20%.

  • Designed for families, this pass makes it easy to experience the museum together with one convenient booking, with flexibility to visit based on your schedule.

  • Explore powerful exhibits and artifacts that tell the story of 9/11 and its lasting impact on the world at the 9/11 Memorial and Museum.

  • Upgrade your ticket to the Family Pass for families of five, which includes two adults and three children, so everyone can be included.

from
$25
Slide 1 of 20, New York City skyline with Empire State Building and rainbow, promoting Go City Explorer Pass.
New York City skyline with Empire State Building and rainbow, promoting Go City Explorer Pass.
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New York Explorer Pass savings table with popular attraction prices and total savings.
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Go City New York Explorer Pass: Choose 2 to 10 Attractions

Extended validity
1 more

  • Make the most of your New York trip and cover multiple attractions while making huge savings with the Go City: New York Explorer pass.

  • Enjoy access to 2 to 10 NYC attractions with this pass, valid for 30 days, letting you visit multiple sites while saving big (over 40% in bookings).

  • Your pass covers the Yankees tickets, fun activities like a cruise around the Statue of Liberty, admission to the American Museum of Natural History, and more sights you can explore.

  • Say goodbye to ticket lines. Just scan with the Go City app on your mobile for seamless, hassle-free entry into all your favorite NYC attractions.

  • Plan your perfect NYC adventure by picking from a 2, 3, 4, 5, 6, 7, or 10-attraction pass, saving time and money effortlessly.

More details

  • Make the most of your New York trip and cover multiple attractions while making huge savings with the Go City: New York Explorer pass.

  • Enjoy access to 2 to 10 NYC attractions with this pass, valid for 30 days, letting you visit multiple sites while saving big (over 40% in bookings).

  • Your pass covers the Yankees tickets, fun activities like a cruise around the Statue of Liberty, admission to the American Museum of Natural History, and more sights you can explore.

  • Say goodbye to ticket lines. Just scan with the Go City app on your mobile for seamless, hassle-free entry into all your favorite NYC attractions.

  • Plan your perfect NYC adventure by picking from a 2, 3, 4, 5, 6, 7, or 10-attraction pass, saving time and money effortlessly.

from
$89

Pro tips to help you make a pick

The museum commemorates the tragic events of September 11, 2001. The experience can be an emotionally overwhelming one.

While there is no age restriction, the somber nature of this attraction may make it unsuitable for children below 10 years.

If you are visiting on a Wednesday afternoon, join the bagpipe tribute that plays to honor the victims. Bagpipers play every Wednesday at 1:30pm near the 9/11 Memorial Glade.

We suggest you opt for a guided tour to be able to fully immerse yourselves in the experience and discover untold stories with an expert guide.

About 9/11 Museum and Memorial

Step into the 9/11 Memorial where the echoes of the past resonate. Here, you’ll find remnants of the World Trade Center, names of the fallen etched on bronze, and multimedia displays that narrate the events of that fateful day.

Address180 Greenwich St, New York, NY 10007, USA
Also known as9/11 Memorial & Museum
Year opened2014
Founded byDavis Brody Bond
Expected wait time - Standard30-60 mins (Peak), 0-30 mins (Off Peak)

Did you know?

1. The underground museum at the 9/11 Memorial houses recovered artifacts, including a damaged firetruck from Engine Company 21. 2. The "Survivor Tree" at the 9/11 Memorial once narrowly survived the attacks and now stands tall as a symbol of resilience. 3. The 9/11 Memorial offers guided tours where survivors and family members share their personal stories of courage and hope.

4. The South Tower Survivor Stairs, a remnant from the original World Trade Center complex, are on display at the 9/11 Memorial. 5. The museum's exhibition includes a wall dedicated to the 1993 World Trade Center bombing, shedding light on its impact and aftermath.

Why visit 9/11 Museum and Memorial?

Symbol of Resilience

Stand in awe of the 9/11 Memorial, a powerful tribute to the men and women who lost their lives in the tragic events of September 11th. The memorial serves as a symbol of resilience and unity, reminding us of the strength of the human spirit.

Reflective Pools

Experience the peace and serenity of the memorial's two reflective pools, which mark the footprints of the Twin Towers. These pools, surrounded by beautiful landscaping, create a tranquil atmosphere for reflection and remembrance.

Survivor Tree

Learn the inspiring story of the Survivor Tree, a Callery pear tree that miraculously survived the attacks and was nursed back to health. Marvel at its symbol of resilience and hope, standing tall amidst the memorial grounds.

Architectural Elegance

Appreciate the architectural elegance of the memorial, designed by Michael Arad and Peter Walker. The graceful design seamlessly integrates with the surrounding landscape, creating a harmonious and poignant space.

Museum of History

Explore the 9/11 Memorial Museum, where you can delve into the history and impact of the September 11th attacks. Through exhibits, artifacts, and personal stories, gain a deeper understanding of this transformative moment in American history.

Highlights

Reflective Pools

The two enormous reflecting pools, each on the footprint of the Twin Towers, pay tribute to the victims of the attack. The serene waters and the names engraved around the pools create a moving and contemplative atmosphere.

Survivor Tree

This tree, a symbol of resilience, survived the 9/11 attack. Today, it stands tall, offering shade and hope. Its story and perseverance make it a must-see for visitors.

Tribute WTC Visitor Center

Explore the interactive exhibits at the Visitor Center and gain a deeper understanding of the events of 9/11. Listen to stories from survivors, learn about the response efforts, and pay your respects at the memorial.

Survivor Stairs

These stairs, the last remaining above-ground structure, served as an escape route for countless individuals on 9/11. Standing witness to the tragedy and resilience, they serve as a reminder of the past and a symbol of hope for the future.

One World Observatory

Ascend to the top of One World Trade Center, the tallest building in the Western Hemisphere, and take in panoramic views of the city. Witness the resilience of New York City's skyline as it rises anew from the ashes.

Plan your visit

North Pool Entrance

Located on the north side of the 9/11 Memorial, this entrance is accessible to all visitors. It’s recommended to book tickets in advance to avoid long lines. The average wait time is around 10-15 minutes. You can take the A, C, 1, 2, or 3 trains to Chambers Street.

South Pool Entrance

Situated on the south side of the 9/11 Memorial, this entrance is open to all visitors. Advanced ticket booking is recommended to reduce wait time. The average wait time is approximately 10-15 minutes. You can take the A, C, J, Z, 2, 3, 4, or 5 trains to Fulton Street.

West Street Entrance

Access the 9/11 Memorial from the west side. This entrance is open to all visitors and does not require advanced ticket booking. The average wait time can range from 15-20 minutes. If you’re traveling by bus, you can take the M55 Southbound and get off at Broadway and Thames Street.

Liberty Street Entrance

Located on the east side of the 9/11 Memorial, this entrance is for all visitors. Advanced ticket booking is recommended to avoid long wait times. The average wait time is around 10-15 minutes. If you’re traveling by bus, you can take the M55 Northbound and get off at Trinity Place and Rector Street.

Fulton Street Entrance

Access the 9/11 Memorial from the southwest corner. This entrance is open to all visitors. Advanced ticket booking is recommended for a quicker entry. The average wait time is around 10-15 minutes. The M20 Southbound also stops on South End Avenue between Liberty Street and Albany Street.

Greenwich Street Entrance

Situated on the northwest corner of the 9/11 Memorial, this entrance is for all visitors. It is advised to book tickets in advance to avoid long lines. The average wait time ranges from 10-15 minutes. You can take the A, C, 1, 2, or 3 trains to Chambers Street.

West Street Access Point

Located near the Vesey Street pedestrian bridge, this entrance is open to all visitors. Advanced ticket booking is recommended for a faster entry. The average wait time can range from 15-20 minutes. You can take the A, C, J, Z, 2, 3, 4, or 5 trains to Fulton Street.

Liberty Street Access Point

Access the 9/11 Memorial from Liberty Street. This entrance is open to all visitors and does not require advanced ticket booking. The average wait time is around 10-15 minutes. If you’re traveling by bus, you can take the M55 Southbound and get off at Broadway and Thames Street.

Vesey Street Access Point

Situated near the corner of Vesey Street and West Street, this entrance is for all visitors. Advanced ticket booking is recommended to reduce wait time. The average wait is around 10-15 minutes. If you’re traveling by bus, you can take the M55 Northbound and get off at Trinity Place and Rector Street.

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What our guests say

Marcellus R

Netherlands
Family
3 weeks ago

+2 more

It’s so special to have been here—it really leaves you speechless. The outdoor Memorial (open to the public) and the museum are very impressive. Once you’ve been inside the museum, you really get a sense of everything that happened that day. It’s definitely worth a visit.

9/11 Memorial & Museum Tickets

Tashica M

United States
Family
Jul 2026
It's was easy to book and pay later so u know for sure that day you want to a family fun day is already set. I can pay if off and time before the due day

Combo: 9/11 Memorial & Museum + Edge Observation Deck Tickets

Leciane S

Brazil
Family
Jul 2026
We loved it. Everything was amazing! We really got to enjoy the view of the city—it’s an experience you have to try. It was totally worth it.

Combo: 9/11 Memorial & Museum + Edge Observation Deck Tickets

Hanna K

Poland
Group
Jun 2026

+1 more

It was amazing, absolutely stunning! MoMA was really interesting, beautiful art, fantastic architecture. And when it comes to views at SUMMIT - incredible.

Combo: 9/11 Memorial & Museum + Museum of Modern Art (MoMA) Tickets

Raisa S

United States
Group
Jun 2026

+1 more

Very special experience. Living in NYC we visited all well known popular observation points with our children and now the grandchildren. That vas the best experience ever for the kids and adults as well.

Combo: SUMMIT One Vanderbilt + 9/11 Memorial & Museum Tickets

Janet O

United States
Couple
Jun 2026
Buying tickets was so easy and convenient on this app, this place was easy to get to and the experience was amazing, a great way to spend a day in NYC.

Combo: SUMMIT One Vanderbilt + 9/11 Memorial & Museum Tickets

Barbara W

United States
Family
Jun 2026

+1 more

The weather was wonderful, so we had great view from the Freedom tower. The 9-11 museum was very thoughtful. The video on the sea rescue was very moving.

One World Observatory Standard Tickets: Skip-the-Box-Office

Ethan P

Aruba
Couple
May 2026
The boat was very smooth and very enjoyable seeing the statue from afar, and the line and checking before entering was super smooth and fast. Definitely the best service💯

Combo: 9/11 Memorial & Museum + Statue of Liberty & Ellis Island Tickets with Ferry Transfers

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Experience the 9/11 Memorial with Dex

The 9/11 Memorial Dex experience is an interactive self-guided tour available exclusively with selected 9/11 Memorial admission tickets booked through Headout.

Put on your earphones and follow a story that unfolds across the memorial plaza and the museum below it, connecting the twin reflecting pools, the Survivor Tree, the slurry wall, and the Last Column with the quieter details that are easy to walk past.

First-hand accounts and historical voices lead you through stories of the morning of September 11, 2001, the people whose names are inscribed in bronze around the pools, the rescue and recovery effort that followed, the engineering of the original towers and the long rebuilding of the site, accompanied by original music and restrained sound design.

How Dex guides you through the memorial and museum

  • Dex uses your phone’s location to guide you along a recommended route covering the North and South Pools, the Survivor Tree, Foundation Hall, the Memorial Glade, and quieter corners of the plaza.
  • As you reach each location, it automatically begins the story connected to what you are seeing.
  • The route is only the starting point. When a name on the parapet, an artifact, or a detail of the site catches your attention, pause and ask your Dex guide a question.
  • Photograph a supported memorial feature or museum object to uncover more about it, open a related story, or return to the route when you are ready.
  • Dex also points you towards quieter parts of the site and details of the plaza and galleries that are easy to walk past. You decide when to pause, where to go deeper, and when to continue.

How Dex differs from an audio guide and a group tour

An audio guide gives you a collection of prepared recordings. Dex builds those stories into a location-aware route, automatically connects them to what is around you, and lets you ask questions or investigate supported objects along the way.

A group tour gives you live interpretation from a human guide while following a scheduled departure, shared route, and group pace.

Dex offers a different experience: a structured tour that you can begin when you choose, pause whenever something interests you, and explore at your own pace. Choose Dex if you want the direction and storytelling of a guided visit with the freedom to explore the memorial and museum independently.

Unlock 9/11 Memorial Dex

Selected 9/11 Memorial admission tickets booked through Headout unlock the complete 9/11 Memorial Dex experience at no additional cost. It is not available as a standalone purchase or with tickets bought elsewhere.
After booking:

  • Download the Dex app.
  • Sign in with your Headout details.
  • The 9/11 Memorial experience will unlock automatically.

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