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Guided Tours

Ground Zero 9/11 Memorial Tour

National September 11 Memorial Museum reflecting pools with surrounding skyscrapers in New York City.
Blonde woman smiling while listening to a guide at the 9/11 Memorial in New York City.
Saint Pauls Chapel in Lower Manhattan with sunset sky in the background.
FDNY Engine 10 fire truck parked near Ground Zero, New York City.

Duration

1 hr 30 min - 3 hr 30 min

Open today

09:00am - 07:00pm

Free cancellation

Free cancellation up to 24 hours before the start of your experience

Guided tour

Instant confirmation

Mobile ticket

    • Visit the 9/11 Memorial and walk across Ground Zero to pay your respects to the lives lost on September 11, 2001.

    • Your local guide will take you across the Memorial and the grounds, sharing stories of loss, bravery, and courage and narrating the events of the day as you walk.

    • Visit surrounding sights such as Saint Paul’s Chapel, the oldest public building in NYC, the FDNY Memorial Wall, the Memorial Pools, and more.

    • Participate in a tour that is as educational as it is emotional, and come out of it with a sense of profound respect and reflection.

    • Upgrade to get skip-the-line access to the 9/11 Museum to continue your journey of remembrance.

    • Guided tour of the 9/11 Memorial

    • Local English-speaking tour guide

    • Access to:

      • The Oculus

      • FDNY 10 House

      • Trinity Church

      • 9/11 Memorial Pools

      • The Survivor Tree

      • One World Trade Center

    • Skip-the-line tickets to the 9/11 Museum (as per option selected)

    • Food & beverage

    • Hotel pick-up & drop-off

  • You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

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    Guests from United Kingdom, Norway, Portugal and over 10 countries have loved this experience

    Kevan Bullock

    Kevan

    Jun, 2025Verified booking

    4/5
    Tpur of the Battery Park area was great - as was the 9/11 memorial tour. Vivian is a very knowledgable guide and gave great insight into what happend on that fateful day. Thoroughly recomended rhe tour.
    Paul Ronan

    Paul

    Jun, 2025Verified booking

    5/5
    The guide for the Ground Zero tour was fantastic, really knowledgeable. The whole Memorial and museum tour is something everyone visiting NY should visit.
    Janet Christine Calloni

    Janet

    May, 2025Verified booking

    5/5
    Walking tour was very informative. Arun, our guide was very knowledgeable. Museum tour (self-guided) was emotional and really brought the whole event closer to those of us on the west coast that watched all the events enfold on TV. So sad to relive from the photos, videos with voices and pieces of metal beams, rescue vehicles, etc.
    Miguel P Hernandez III

    Miguel

    May, 2025Verified booking

    5/5
    The guide was very knowledgeable and provided great insight to the events - people and memorial
    Cassandra Ann Zube

    Cassandra

    May, 2025Verified booking

    5/5
    Ron was a wonderful tour guide. Thank you for a memorable experience and sharing your story with us.
  • Hear impactful stories about the day that changed New York forever from your local guide as you begin your tour across Ground Zero & the 9/11 Memorial.

    Getting started

    Meet your tour guide at the City Hall Subway Station at the intersection of Broadway & Warren Street to begin your tour.

    What to expect

    Saint Paul’s Chapel

    The oldest public building in New York City that is still in use.

    Features:

    • The Chapel is located a block away from where the attacks took place, and it managed to survive the debris despite its proximity.

    • It became a sanctuary for the survivors and grieving families post 9/11 and holds a lot of emotional value and significance to date.

    FDNY Memorial Hall & FDNY Ten House

    The fire station that had the first responders rush to the site as soon as the attacks happened.

    Features:

    • The fire station and FDNY Memorial Hall is a place of honor, courage, and bravery, to show respect to the emergency responders who rushed to Ground Zero on September 11.

    • Hear personal stories and accounts from local responders when you visit.

    9/11 Memorial & Ground Zero

    The memorial grounds and location where the Twin Towers once stood.

    Features:

    • Pay tribute to the thousands of lives lost during 9/11 at the 9/11 Memorial. Visit the 9/11 Memorial Pools, built in the area where the Twin Towers used to be, and pay your respects at the Survivor Tree.
  • 9/11 Museum and Memorial

    Monday09:00am - 07:00pm
    Tuesday09:00am - 07:00pm
    Wednesday09:00am - 07:00pm
    Thursday09:00am - 07:00pm
    Friday09:00am - 07:00pm
    Saturday09:00am - 07:00pm
    Sunday09:00am - 07:00pm
  • Accessibility

    • This experience is stroller/pram accessible.

    Additional information

    • You will need to pass through airport-style security to enter the 9/11 Museum.
    • Your voucher will be emailed to you instantly.

    • Display the voucher on your mobile phone with a valid photo ID at the meeting point.

    • Please arrive at the meeting point 15 mins before the scheduled time of your tour to avoid any delays.

    Meeting point

    • Please check your final voucher for the meeting point details and specific instructions.

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