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Tickets to 9/11 Museum & Memorial

Rated 4.6 out of 5.0 from 2390 reviews.
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Free cancellation
Instant confirmation
Mobile ticket
Flexible duration

Experience the 9/11 Memorial & Museum with these tickets that unveil poignant tales, pivotal artifacts, and symbols of resilience.


  • Dive into the heart of history with your ticket to the 9/11 Memorial & Museum, an emotional journey that resonates globally.

  • Stand beside the reflecting pools, where North America's largest manmade waterfalls resonate with deep emotions and stories.

  • Get access to "In Memoriam," remember the brave souls who lost their lives and know their stories.

  • Marvel at the monumental endurance in the Foundation Hall, especially the last column, while learning the events surrounding it.


  • 9/11 Memorial Museum timed entrance ticket

  • Access to current exhibitions, Survivor Tree, and Memorial Glades

  • $2 service charge for 9/11 Memorial and Museum

cancellation policy

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Journey Through Resilience & Remembrance

Your day at the 9/11 Memorial & Museum begins amidst the twin reflecting pools, a vast expanse of tranquility accentuated by North America's largest manmade waterfalls. Here, the heartstrings tug a little harder, as the names inscribed into bronze panels of everyone who perished in the attacks whisper tales of what once was. Witness the white oak trees, each distinctive in its growth pattern, resonate with the individuality of the lost souls. Amidst them, stands the Survivor Tree, a Callery Pear tree. Its revival from the ashes of devastation and the juxtaposition of its gnarled stump with smooth new limbs symbolize the undying spirit of hope and endurance.

Inside Chronicles of Time & Tragedy

As you transition indoors, over 11,000 artifacts await, chronicling the fateful day and its aftermath. The Historical Exhibition paints the timeline, from the day before 9/11 to the aftermath, also shedding light on tales from the Pentagon and Flight 93. Continuing forward, faces and stories come alive in "In Memoriam," putting a human touch to the numbers and statistics of the tragedy. The enormity of the event is captured in the Foundation Hall, with the imposing last column and slurry wall.

9/11 Memorial

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 8:00 PM
Sunday8:00 AM - 8:00 PM

Important Information

  • There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.

  • Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.

  • Service animals are allowed at the Memorial.

  • All visitors and baggage are subject to security screening, including any personal mobility devices.

  • Your voucher will be emailed to you shortly.

  • Please display your mobile voucher along with a valid photo ID at the ticket redemption point.

  • Kindly ensure that you arrive 10-15 minutes before the start time of your experience to avoid any delays.

Ticket Redemption Point

  • Redeem your ticket at the ‘Ticket Holders’ queue at the entrance of the 9/11 Memorial & Museum.

  • Address: 180 Greenwich St, New York, NY 10007, United States.

Get Directions to the Ticket Redemption Point

Getting There

By Public Transportation

In lower Manhattan, the M5, M9, and M20 New York City transit buses all offer accessible service. The following train stations are accessible:

  • Chambers Street 1, 2, 3 subway station

  • WTC Cortlandt 1 subway station

  • Fulton Street A, C, J, Z, 2, 3, 5 subway station

  • Brooklyn Bridge/City Hall 4, 5, 6 subway station

By Car

The Memorial does not provide parking.

  • In Manhattan, the Battery Parking Garage is a convenient, nearby parking option. Alternate entrances are located at 81 Washington Street and 20 Morris Street. SP+ parking facilities also provide parking close to the Memorial and Museum.

  • If traveling by car from New Jersey or other points west, the Harrison PATH station is a convenient location to park in an adjacent parking facility, then take PATH to the World Trade Center.

ratings & reviews

2.4K Ratings
Wayne Coates


Sep, 2023
I appreciated the reverence given to those who lost their lives that day. The use of the exact site foot print of the twin towers for the museum and memorial pools was most significant. I really don't like having to down load apps in order to buy tickets.
Rachel J J Williams


Sep, 2023
A very good exhibition telling the story of one of the most horrendous days in history! I paid for the audio tour, unfortunately I wasn't even half way round when the device was saying it had a low battery, which meant I then had to be quite selective on what I listened to, which was a shame as I missed a lot of the recordings in the 9/11 exhibition.
Millicent Thorne


Sep, 2023
The rooms with the names of people and a little bit of their background. It was a truly incredible and moving experience. Thank you for all the work that was put into it.
Shirley Ross


Sep, 2023
Some exhibition too crowded suggest limit viewing time, people and photo time. Witnessed prople take taking photos for over 20 min almost at exlclusion of you.
Mary Senore


Aug, 2023
Easy to purchase tickets. All phases of how towers were constructed then detailed exhibits, artifacts, communications the day of the bombing were expertly done. The most moving part was the recitation of those that died as well as the calls that were made to loved ones. Excellent job.!!
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