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9/11 Memorial & Museum Tickets

Women standing in front of 9/11 Memorial
Statue inside 9/11 Memorial
Exhibit in 9/11 Museum
Firetruck exhibit in 9/11 Museum

Experience the 9/11 Memorial & Museum with these tickets that unveil poignant tales, pivotal artifacts, and symbols of resilience.

Highlights

  • Dive into the heart of history with your ticket to the 9/11 Memorial & Museum, an emotional journey that resonates globally.

  • Stand beside the reflecting pools, where North America's largest manmade waterfalls resonate with deep emotions and stories.

  • Get access to "In Memoriam," remember the brave souls who lost their lives and know their stories.

  • Marvel at the monumental endurance in the Foundation Hall, especially the last column, while learning the events surrounding it.

  • For a deeper experience, choose the Ground Zero tour with skip-the-line tickets to the Museum.

Inclusions

  • 9/11 Museum timed-entry ticket

  • Access to the Museum's current exhibitions

  • Access to 9/11 Memorial, Survivor Tree, and Memorial Glades

  • Free Wi-Fi

  • 9/11 Memorial & Museum $2 service fee

  • Ground Zero Guided Tour & 9/11 Museum Skip-the-Line Tickets (optional)

Cancellation policy

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Reviews

4.6
3.4K ratings
5/5
2.5K
4/5
595
3/5
87
2/5
37
1/5
142
  • United Kingdom
  • France
  • Canada
  • Spain
  • Germany
  • Switzerland
  • Italy
  • Netherlands
  • Ireland
  • Denmark
Guests from United Kingdom, France, Canada and over 47 countries have loved this experience
Freddy Escobar

Freddy

5/5

Oct, 2024

An unparalleled experience, being able to know first hand something that changed history was incredible, the online purchase process was agile and allowed us to enter directly to the site.
View original review in Spanish
Jeffrey Naleway

Jeffrey

5/5

Oct, 2024

It was an emotional recollection of the tragedy of 9/11, with an amazing presentation of the tributes, recovered items and building remains.
Linda D Howard

Linda

5/5

Oct, 2024

The exhibit, the guide, everything was perfect! Would definitely use Headout again and will spread the word to my friends!
Wilma Faye Squires

Wilma

5/5

Oct, 2024

The whole experience was very moving. A wonderful tribute to the fallen firefighters, police officers, and other brave citizens. America must always stay united to preserve democracy.
Cheryl DeCorso

Cheryl

5/5

Sep, 2024

The exhibits were so powerful. The movies and stories were amazing. I never knew about the boats evacuating the people off the island!

Journey Through Resilience & Remembrance

Your day at the 9/11 Memorial & Museum begins amidst the twin reflecting pools, a vast expanse of tranquility accentuated by North America's largest manmade waterfalls. Here, the heartstrings tug a little harder, as the names inscribed into bronze panels of everyone who perished in the attacks whisper tales of what once was. Witness the white oak trees, each distinctive in its growth pattern, resonate with the individuality of the lost souls. Amidst them, stands the Survivor Tree, a Callery Pear tree. Its revival from the ashes of devastation and the juxtaposition of its gnarled stump with smooth new limbs symbolize the undying spirit of hope and endurance.

Inside Chronicles of Time & Tragedy

As you transition indoors, over 11,000 artifacts await, chronicling the fateful day and its aftermath. The Historical Exhibition paints the timeline, from the day before 9/11 to the aftermath, also shedding light on tales from the Pentagon and Flight 93. Continuing forward, faces and stories come alive in "In Memoriam," putting a human touch to the numbers and statistics of the tragedy. The enormity of the event is captured in the Foundation Hall, with the imposing last column and slurry wall.

9/11 Museum and Memorial

Monday09:00 AM - 07:00 PMlast entry 06:00 PM
TuesdayClosed
Wednesday09:00 AM - 07:00 PMlast entry 06:00 PM
Thursday09:00 AM - 07:00 PMlast entry 06:00 PM
Friday09:00 AM - 07:00 PMlast entry 06:00 PM
Saturday09:00 AM - 07:00 PMlast entry 06:00 PM
Sunday09:00 AM - 07:00 PMlast entry 06:00 PM

Important Information

  • There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.

  • Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.

  • Service animals are allowed at the Memorial.

  • All visitors and baggage are subject to security screening, including any personal mobility devices.

  • Your voucher will be emailed to you shortly.

  • Please display your mobile voucher along with a valid photo ID at the ticket redemption point.

  • Kindly ensure that you arrive 10-15 minutes before the start time of your experience to avoid any delays.

Ticket Redemption Point

  • Redeem your ticket at 9/11 Memorial & Museum.

  • Address: 180 Greenwich St, New York, NY 10007, United States

Get Directions to the Redemption Point

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