From Naples: Mount Vesuvius Entry Tickets with Round-Trip Transfers

Everything went well—it was a positive experience and I'd definitely recommend it. Everyone was very kind and helpful, though it could have taken a little longer. On the way back, though, the driver was in a bit too much of a hurry and was driving way too fast. Great job, thanks!

Everything was perfect—from the pick-up to the bus, the explanations about how the tour would proceed, the time and meeting place after the tour, the buses’ punctuality, and the staff’s friendliness.

The experience was wonderful but the bus was late in getting to the meeting point. We were asked to arrive 20min early in the blazing heat, and having the bus get there by at least the starting time would have been great. Besides that, no issues. Everything was organized and the experience of entering the hiking area and the transport were great.

WARNING: Local Partner AroundVesuvio! We booked a Vesuvius tour with transportation from Naples through Headout (local partner: AroundVesuvio)—unfortunately, it was a thoroughly disappointing experience. The day before, our tour was rescheduled to a later time at the last minute via WhatsApp. Although we had changed our daily plans and canceled non-refundable activities we had already paid for, we suddenly found ourselves not on the participant list at the meeting point—despite prior confirmation. We were simply left standing there. The on-site handling was particularly frustrating: The phone call with the local partner was rude and not at all solution-oriented—the conversation was even abruptly ended by the other party. Another couple (who booked through GetYourGuide) had exactly the same problem. A look at the Google reviews for AroundVesuvio also shows that such incidents apparently occur frequently. In the end, we had to organize an alternative tour for the next day ourselves—which then went off without a hitch. The refund through Headout was eventually processed, but it took over a month and required a total of 9 emails. What’s particularly disappointing is that, in addition to the lost day of vacation, we incurred additional costs that weren’t covered. What was supposed to be the highlight of our stay unfortunately turned into a very frustrating experience.

The tour was very well organized, with a clearly specified meeting point. Whenever there was a change, we were informed right away. Everything ran smoothly, and there was plenty of time for sightseeing. I’m very satisfied and would highly recommend it.

I'm really happy I chose Headout when booking my trip to Vesuvius - really clear instructions about how to find the meeting point, and a warm welcome from the local team. Highly recommended.