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Guided tour
4.4/5
(3,298)
Evgenia
Bhaskar
Emmanouil
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Enjoy fast-track access and glide up to the Burj’s observation decks in seconds via high-speed elevators.
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See Dubai from the clouds with access to Levels 124, 125, and SKY Level 148.
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Upgrade to lounge access at Level 152 for a VIP experience with light bites and panoramic views.
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Use your multimedia guide to identify Dubai’s icons—The Palm, Burj Al Arab, the desert, and more.
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Snap skyline selfies at dedicated photo points and stay connected with free Wi-Fi throughout your visit.
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Fun Fact: The reinforced steel bars utilized in the construction of Burj Khalifa, when laid side by side, would stretch 1/4th around the world.
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Access to Levels 124 & 125 with 360° panoramic views of Dubai
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Access to SKY Level 148 (prime or non-prime hours depending on option selected)
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VIP Lounge Access at Level 152 (based on option selected)
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Priority access via high-speed elevators (peak hours for prime tickets; private elevator for VIP)
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Guided tour of the lounge and open-air terrace (based on option selected)
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Multilingual multimedia guide for Dubai landmarks
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Dedicated photo points for memorable shots
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Access to interactive exhibits and telescopes on each level
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Light gourmet bites: pastries, canapés, desserts (based on option selected)
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Unlimited soft beverages: tea, coffee, house drinks (based on option selected)
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One glass of house bubbly or beverage per guest (based on option selected)
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Access to free Wi‑Fi during deck visit
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These tickets can't be cancelled or rescheduled.
- 3,298 reviews4.4
How do we collect reviews?
These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.
2.1K69120157152Guests from United Kingdom, United States, India and over 10 countries have loved this experienceWhat our guests say
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Soar above the clouds and into Dubai’s sky-high luxury on a visit to the Burj Khalifa that’s anything but ordinary. Whether you’re heading to Levels 124 and 125 or choosing to elevate the moment at SKY Level 148 or the VIP Lounge on Level 152, every option promises show-stopping views, world-class comfort, and priority access that skips the crowds.
Getting started
Start your visit with seamless priority entry via high-speed elevators—peak-time access for prime hour ticket holders, or a private lift if you’ve booked VIP. Your journey begins the moment you’re whisked away above the city skyline.
Burj Khalifa
What to expect
As the tallest building in the world, the Burj Khalifa is more than a record-breaker—it’s a window into Dubai’s future-facing ambition. Panoramic observation decks, immersive exhibits, and luxurious lounges await at every level.
Features
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Access to Levels 124 and 125 for 360° views of Dubai’s skyline and desert horizon.
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Entry to SKY Level 148, offering a more exclusive and less crowded observation experience.
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Priority access via high-speed elevators—skip long lines and make the most of your time.
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Lounge access on Level 152 with gourmet canapés, desserts, and curated beverages (based on your ticket).
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Enjoy one glass of bubbly or a house drink (included in select options).
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Explore the outdoor terrace with a guided tour and stunning open-air vantage points.
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Use multilingual multimedia guides to decode Dubai’s landmarks from above.
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Dedicated photo points ensure you leave with frame-worthy memories.
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Get hands-on with interactive exhibits and telescopes on each deck.
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Stay connected with complimentary Wi-Fi throughout your visit.
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What to bring
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A valid photo ID or passport is required for ticket verification and security checks.
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Comfortable, modest clothing is recommended. Smart-casual attire is advised for VIP lounge access or fine dining.
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Closed, comfortable footwear is recommended. Avoid high heels or wheeled shoes.
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Downloading the “At the Top” app in advance is recommended for audio guidance.
What’s not allowed
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Outside food and beverages are not permitted.
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Large bags, strollers, shopping bags, and suitcases must be stored in the designated baggage room.
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Prohibited items include sharp objects, glass containers, fireworks, pepper spray, firearms, multi-tools, and spray paint.
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Smoking is strictly prohibited inside the building.
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Pets and service animals are not permitted.
Accessibility
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All observation decks and lounges are wheelchair accessible.
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Accessible elevators and restrooms are available.
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Strollers are not allowed on the decks and must be checked at the entrance.
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Assistance is available on request at the venue.
Additional information
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Children between 3 and 16 years (or under 12, depending on the source) must be accompanied by an adult at all times.
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Guests should arrive 10 to 15 minutes before the scheduled entry time.
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Late arrivals may be denied entry without a refund.
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The average visit lasts approximately 90 minutes. Guests visiting Level 148 may stay there for up to 30 minutes before continuing to Levels 124 and 125.
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All visitors must enter through the Dubai Mall. Direct entry into the tower is not permitted unless you are a resident, hotel guest, or have a confirmed restaurant reservation.
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Free Wi‑Fi is available throughout the observation decks.
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Outdoor access may be restricted in poor weather conditions; refunds are not issued for such cases.
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For the best views, consider visiting just before sunset or during early morning hours when the city is often covered in fog.
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You will receive your mobile ticket in your email instantly.
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Display the voucher on your mobile phone with a valid photo ID at the will-call ticket counter.
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Please arrive at the redemption point 20 minutes before the scheduled time of your visit to avoid any delays.
Ticket Redemption Point
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Enter the Burj Khalifa via the Dubai Mall, Lower Ground Level.
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Show your tickets at the will-call ticket counter at the At the Top entrance on the Lower Ground Level of Dubai Mall. Your PDF tickets will be exchanged for entry tickets at the counter.
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The redemption point is on the same level as Dubai Fountain. Get accurate directions by asking at the Dubai Mall Service Desks.
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Address: Financial Center Street, Along Sheikh Zayed Road, Next to Burj Khalifa - Dubai - United Arab Emirates.
Get Directions to the Redemption Point
Getting There
By Metro
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The nearest metro stop is Dubai Mall/Burj Khalifa, an 8-min walk to the mall.
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The MRed will get you there.
By Bus
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The nearest bus stop is Dubai Mall Metro Bus Stop Landside 1, 9 mins away from the mall.
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Buses #30, D03, D03A, and F13 will get you there.
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