Dining in the Clouds: At.mosphere Restaurant on Level 122

What to bring

• Bring a valid photo ID to match the name on your booking if requested at the entrance.

• Carry a printed or digital copy of your confirmation voucher to exchange for tickets at the main ticket counter inside Dubai Mall.

What’s not allowed

• Food and beverage provisions are not provided for infants and toddlers (aged 0–4 years). Children aged 5–10 years dine from the à la carte menu.

• Large bags, suitcases, and oversized luggage are not permitted inside the Burj Khalifa.

• Pets are not allowed, except for registered service animals.

• Smoking is strictly prohibited within the premises.

• Dress code: Smart casual is required. Men cannot wear sports shoes, open shoes, shorts, sandals, or sporty outfits.

• Ladies cannot wear sports shoes, rubber slippers, or sporty outfits.

Accessibility

• The experience is wheelchair accessible, with elevators and accessible restrooms available throughout the venue.

Additional information

• Children aged 5–10 years dine from the à la carte menu.

• The Burj Club restaurant is located on the 3rd floor of the Burj Khalifa, not on Level 124 or 125.

• Infants (aged 0–3 years) have complimentary access but do not receive food or beverages.

• The meeting point is at Burj Khalifa LG floor (lower ground), immediately on the left side of the official entry to the Burj Khalifa building named 'At the Top'.

• It can take up to 20 minutes to walk from the Burj Khalifa Metro station to the At the Top counter inside Dubai Mall.

• Please arrive at the meeting point at least 15 minutes before your scheduled time to allow for ticket exchange and security checks.

• Guests can access At.mosphere directly through the Burj Khalifa Corporate Suites Gate.

• Complimentary valet parking is available at the entrance.

• Special dietary requests are subject to availability and should be confirmed in advance by contacting the restaurant at reservations@atmosphereburjkhalifa.com or headhostess@atmosphereburjkhalifa.com.

• Your voucher will be emailed to you instantly.

• Display the voucher on your mobile phone with a valid photo ID at the redemption point.

• Please arrive at the redemption point 15 minutes before the scheduled time of your visit to avoid any delays.

Ticket Redemption Point

• Show your ticket at Atmosphere Burj Khalifa.

• Address: Burj Khalifa - 122nd Floor - Downtown Dubai - Dubai - United Arab Emirates.

Get Directions to the Redemption Point