9/11 Museum Guided Tour
Learn about the events leading up to one of the darkest days in American history. Guided by those who were severely affected by this event, attempt to comprehend the grim aftermath and how it changed the lives of people in New York forever.
- Get a guided tour of the museum from first responders, survivors, the families of victims, and residents of lower Manhattan.
- Learn about the personal experiences of people around lower Manhattan, and the recovery and rescue operations that saved the lives of hundreds of people.
- Take a walking tour of the site, with stops at the Firefighter Memorial Wall and the September 11th Memorial Plaza.
- Guided tour
- Walking tour the World Trade Center site
- Listen to personal stories of the 9/11 attacks
- Entry to the National September 11th Memorial & Museum
super flexible cancellation policy
Tickets once purchased will not be refunded in any circumstance if you decide to cancel the ticket within 24 hours of your scheduled tour. You will receive a full refund if you cancel the ticket anytime before the 24-hour deadline.
why you shouldn’t miss this
The September 11 attacks were one of the most devastating incidents of the last two decades. Nearly 3000 lives were lost, and over 6000 were injured during this calamity. The 9/11 Tribute Museum is a project of the September 11th Families’ Association. It was opened on the 6th of September, 2006, across the street from the World Trade Center site. Presently, however, it has moved to 92 Greenwich Street. The Association aims to unite victims of terrorism through peer groups, representation, and communication. With this in mind, the guided tours are conducted by survivors, families of victims, rescue and recovery workers, and Lower Manhattan residents who experienced it firsthand. The museum has three floors and eight galleries, each of which is dedicated to a different aspect of the attacks.
The tour will begin with a brief history of the World Trade Center. You will learn about the 9/11 attacks and its impact on the lives of New York residents and America as a whole. You will also visit the September 11 Memorial Plaza. The Plaza is filled with white oak trees that impart a sense of serenity and peace. You can also see the Firefighters Memorial Wall, dedicated to all the courageous firefighters who put their lives on the line to save hundreds of people during the attacks. The trained guides are those who have had personal experience during the 9/11 attacks.
Hearing stories from those who experienced the horror and anguish firsthand is a truly chilling and unforgettable experience. Video tapes, artifacts, and photographs of this event can be seen here as you learn about the events that shocked the world.
Walking through the museum will transport you to the turmoil and destruction of the attacks. The Remembrance Room in particular, will help you understand the enormity of the loss that occurred on the fateful day. The tour will end with a discussion about the rebuilding of the new World Trade Centers.
know before you go
Monday to Sunday - 10:30 AM, 11:00 AM, 12:00 PM, 1:00 PM, 2:00 PM, and 3:00 PM.
Wheelchair access is available.
How to Use Your Tickets
You will receive an email confirmation with your 9/11 Tribute Museum & Guided 9/11 Memorial Tour ticket voucher shortly. There is no need to print the ticket. You will just have to show the voucher on a mobile phone with a valid photo ID at the meeting point.
The 9/11 Tribute Museum is located at 92, Greenwich Street, New York, NY 10006.
The ticket is valid only for the date and time for which you’ve scheduled the booking.
How to get there
The nearest metro/subway station is Rector Street. It is well connected to all important areas of New York City.