City Sightseeing: Madrid Hop-on Hop-off Bus Tour with Optional Skip-the-Line Prado Gallery Tickets

The bus was on time, the app was accurate and the staff was helpful.

Punctuality, friendliness and enjoyment

The sataff made you feel important

It's ideal for a short stay! I advise people to take the whole tour by bus first. At each seat, you plug in the earphones provided when you get on the bus, select the language "French, English....." and learn about the history, places and monuments of the city, allowing you to visit a place or monument of your choice. Knowing that you can pick up the bus after a visit is a huge time saver. Don't look for an information point when you arrive. Go straight to a bus stop marked "Tour Madrid" and get on, and everything will be explained to you.

Over all it was good experience and like the package offered. In order to rate this experience as awesome you need to improve the quality and the content of the audio guide on the bus. Sometimes the stories were repeated, interrupted and compared to other cities this was the poorest in terms of content. The free guided walking tour with the German student Lola on 14 Sep. was a kind of parody. The group found her irrelevant. There were many negative comments. How it comes she is a tour guide not knowing the places the city.... We didn't have the opportunity to do the tasting included in the ticket. Collecting the Prado museum tickets available only at 16.00 from one place was not the most convenient option. The guy giving the scooters was not speaking English at all. Over the package was great to give us best experience for the first time in Madrid. I give you good rating because of that.