Guided Tours in Krakow

Everything was wonderful and well-organized; we stayed right on schedule and managed to visit both sites in a single day. I really enjoyed the guides’ explanations and learning about the history of the places. I highly recommend it!

It was a pleasant evening, with a relaxing atmosphere and music, and beautiful sunset views. The brief presentations given by the crew were also a nice touch. I highly recommend it!

The organization did not fully go according to the original plan — the day before the scheduled date, the organizer changed the departure time from 6:30 AM to 1:40 PM. However, it turned out that the new schedule suited us better, and fortunately we didn’t have any other commitments that day. Everything else went according to plan. The guides were professional, spoke clearly and understandably, and were ready to answer any questions. The visit to Auschwitz itself was, as expected, very emotional and stressful.

I booked a trip to Auschwitz and Birkenau after official tickets with an English guide were sold out months in advance. The tour included hotel pickup and transport, which worked flawlessly – everything was punctual and smooth. At the museum, there was a shared queue for all time slots, which caused delays, but this seems to be the museum’s system rather than the tour provider’s responsibility. The workaround with a “translator” was actually very effective – our English-speaking guide (Brigitte) was excellent. She was kind, empathetic, and clearly very engaged in the history, which made the experience more meaningful. The visit itself was well organized, and despite large crowds, the guides managed the flow efficiently and avoided unnecessary waiting where possible. It is a fast-paced visit, so don’t expect much time at each spot, but that’s understandable given the number of visitors. One small tip: bring your own food and water, as there is very limited time between stops. Overall, a very well-organized and worthwhile experience.

The mines are impressive and our tourguide was excellent! Although everything is well arranged, be prepared on being part of a (maybe too big) group that has some effect on the communication equipment (headsets) when you're at the end of the group. The mine really is worth a visit!

It was an overwhelming experience ..without too many meaningful words but rather to process on the lessons to be learned. the services of the Royal tour agent very good and professional, the guide wonderful and the information transmitted was good

Good explanations. However, I felt there were too many people in the group and at the site: the tour moved too quickly, and we didn’t have time to listen to the explanations or see what they were referring to (because there were too many people in the group and the guide was moving too fast). However, I 100% recommend taking a guided tour.

Excellent tour guide who gave us all so much information. It was a very interesting afternoon and I learnt so much about Krakow during the war