• Visit the historic Auschwitz-Birkenau Museum and immerse yourself in the dark yet insightful history of the largest concentration camp in Poland.

• Your ticket includes fast-track entry and a hosted tour with an authorized Auschwitz-Birkenau guide.

• Choose to have your tour conducted in English, German, French, Spanish, or Italian.

• Learn about the tragic history and treatment of the Jews and other prisoners of the Holocaust and see the ruins of their everyday living conditions.

• Fast-track entrance to Auschwitz-Birkenau

• Pre-booked ticket for Auschwitz I and Auschwitz II–Birkenau

• Local host who will meet you close to Auschwitz I

• Guided tour by an official Auschwitz-Birkenau guide (English, German, French, Spanish, or Italian-speaking)

• Headsets

• Food and drinks

• Transportation to/from Krakow or other cities

• Parking fees

• Transportation beetwen Auschwitz & Birkenau

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Important Information

• The pace and duration of the tours are determined by the memorial’s visitor service. Hence, pick up time/duration of the tour are subject to change.

• While on the grounds of the Museum, you are required to observe the appropriate solemnity and respect.

• Because of the need to preserve the historical authenticity of the site of the Memorial, it may be difficult for disabled persons to move around. In order to help visitors with disabilities, wheelchairs are available free of charge at the Visitor Service Centre.

• It is not recommended that children under 14 visit the memorial.

• The maximum size of backpacks or handbags brought into the museum shouldn't exceed dimensions: 30x20x10cm (roughly 12x8x4 inches) and 30kg. You can always leave your belongings inside the vehicle, or in the paid luggage store in Auschwitz.

Itinerary

• Auschwitz I: approximately 2 hours

• Birkenau: approximately 1.5 hours

Operating Hours

The Museum is open daily except for 1 Jan, 25 Dec, and Easter Sunday

• Jan, Nov: 7:30am to 3pm

• Feb: 7:30am to 4pm

• Mar, Oct: 7:30am to 5pm

• Apr, May, Sept: 7:30am to 6pm

• Jun, Jul, Aug: 7:30am to 7pm

• Dec: 7:30am to 2pm

• Closed on: 25 Dec, 1 Jan, and Easter Sunday

• Your voucher will be emailed to you instantly.

• Please display your mobile voucher along with a valid photo ID at the meeting point.

• If you have purchased reduced-price tickets, please carry your valid photo ID proof for verification.

• Kindly ensure that you arrive 15 minutes before the start time of your tour to avoid any delays.

Meeting Point

Please check your final voucher for the meeting point details and specific instructions.

Note

• Our pickup time may vary depending on your location. You will be informed by phone or email in the event of any changes.