Airport Services

Terminal 3: Ambassador Transit Lounge at Singapore Changi Airport

4.1/5(521)

Joanne W

Couple

Verified booking

6 days ago

Fantastic service and wonderful staff. The team were friendly, welcoming and incredibly professional throughout our visit. Unfortunately, we witnessed some other travellers being unnecessarily rude and disrespectful towards the staff, yet they handled the situation with patience, kindness and professionalism. These staff work incredibly hard and deserve to be treated with respect. The lounge was a great place to relax and recharge during a long-haul journey, and the excellent service made our experience even better. We would highly recommend the Ambassador Transit Lounge and will definitely be back on our next trip through Singapore.

Susan H

Solo

Verified booking

Last week

The staff were so friendly and helpful as we arrived at busy time but they took pity on two mature ladies and we shared a private lounge room with some fellow Aussies. Showers were lovely and so clean and food was well received. Plenty of options. Well worth the money.

Venkata L

Couple

Verified booking

Yesterday

The lounge is not worth the price. We have very limited choices especially for vegetarians. The longue also very cramped and not having much room. The pictures of the lounge are definitely deceptive.

Gillian B

Solo

Verified booking

Last week

I found it to be a quiet and comfortable space to wait for my next connection which was an 8 hour wait. I stayed in the lounge for 5 hours and was able to relax and read. There is food which I didn't have as I wasn't hungry and also soft drinks, tea and coffee. I'm assuming there were alcoholic drinks too but I wasn't interested in that. I would definitely book it again if I have a long connection wait.

Kerry C

Couple

Verified booking

Aug 2026

We were treated by lovely staff at the reception counter and after a long flight it was great to be able to easily gain access into the lounge. The food was fresh and plentiful with several hot and cold options. Booking a shower was wonderful and highly recommended.

Subramanian N

Solo

Verified booking

2 weeks ago

it was exellant.cordial eception and foods are at top notch.but instead of chairs,you can put few double seater,so that guest can relax comfortably,as most of guests come with socks.shiwer is good but needs more heat adjustable than warm water.totally superb

Unwind in a quieter, more spacious lounge in Changi Airport Terminal 3, offering a modern setting for a comfortable and relaxing layover experience.

Enjoy buffet dining with free-flow non-alcoholic drinks and two alcoholic beverages, perfect for refreshing yourself between flights.

Stay connected with high-speed WiFi, charging stations, and real-time flight info screens, along with access to TV, newspapers, and magazines.

Relax in a calm, less crowded environment with comfortable seating, ideal for resting, working, or unwinding during transit.

Customize your visit with 3, 5, or 10-hour access, and upgrade to include shower facilities for added comfort during your layover.

3/5/10-hour access to Ambassador Transit Lounge in Terminal 3 (as per option selected)

Buffet dining and non-alcoholic beverages

2 complimentary alcoholic drinks (available from 6am-11:59pm)

Free Wi-Fi and charging stations

Comfortable seating with TV, newspapers, and magazines

Shower facilities (as per option selected)

Flight information screens

Additional alcoholic beverages

These tickets can't be cancelled or rescheduled.

521 reviews
How do we collect reviews?
These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.
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Guests from Australia, New Zealand, United Kingdom and over 22 countries have loved this experience
What our guests say
Joanne W
Couple
Verified booking
6 days ago
Fantastic service and wonderful staff. The team were friendly, welcoming and incredibly professional throughout our visit. Unfortunately, we witnessed some other travellers being unnecessarily rude and disrespectful towards the staff, yet they handled the situation with patience, kindness and professionalism. These staff work incredibly hard and deserve to be treated with respect. The lounge was a great place to relax and recharge during a long-haul journey, and the excellent service made our experience even better. We would highly recommend the Ambassador Transit Lounge and will definitely be back on our next trip through Singapore.
Gillian B
Solo
Verified booking
Last week
I found it to be a quiet and comfortable space to wait for my next connection which was an 8 hour wait. I stayed in the lounge for 5 hours and was able to relax and read. There is food which I didn't have as I wasn't hungry and also soft drinks, tea and coffee. I'm assuming there were alcoholic drinks too but I wasn't interested in that. I would definitely book it again if I have a long connection wait.
Susan H
Solo
Verified booking
Last week
The staff were so friendly and helpful as we arrived at busy time but they took pity on two mature ladies and we shared a private lounge room with some fellow Aussies. Showers were lovely and so clean and food was well received. Plenty of options. Well worth the money.
Subramanian N
Solo
Verified booking
2 weeks ago
it was exellant.cordial eception and foods are at top notch.but instead of chairs,you can put few double seater,so that guest can relax comfortably,as most of guests come with socks.shiwer is good but needs more heat adjustable than warm water.totally superb
Joshua M
Couple
Verified booking
3 weeks ago
Coming off a 11 hour flight from NZ was the perfect lounge to get refreshed for our further travels to the uk! The food was very good and all the facilities were clean. I highly recommend and would go back again!!

Ambassador Transit Lounge (Terminal 3) The Ambassador Transit Lounge offers a practical retreat for travelers seeking rest, refreshment, or productivity between flights. Conveniently located airside, it provides a seamless experience for all transit passengers.

Features

Flexible lounge access: Choose from 3, 5, or 10-hour packages, with options for extension to match your layover duration.

Shower facilities: Selected packages include access to showers with basic toiletries, ideal for a quick refresh before your next flight.

Buffet dining and drinks: Enjoy buffet dining, free-flow non-alcoholic beverages, and two complimentary alcoholic drinks (6am–11:59pm) in select packages.

Convenient location: Situated within the transit area, the lounge is easily accessible for all connecting passengers, ensuring a smooth and relaxing wait.

What to bring

Bring a valid boarding pass for same-day travel to access the lounge.

What’s not allowed

Entry without a valid boarding pass is not permitted.

Pets are not permitted, except for registered service animals.

Smoking is only permitted in designated areas.

Additional information

Children under 2 years old are free of charge with one paying adult; children aged 2–11 must be accompanied by a paying adult; children aged 12+ are charged the adult rate.

For specific dietary or accessibility needs, contact the lounge directly.

The lounge is located in Changi Airport Terminal 3 (with some facilities in Terminal 2); check your terminal and allow time for transfer if needed.

Your ticket QR code must be available on your phone for redemption. Please ensure you have the mobile ticket or the app with the QR code ready to present.

Your voucher will be emailed to you shortly.

Display the voucher on your mobile phone with a valid photo ID at the starting point.

Please check your final voucher for the starting point details & specific instructions.