Airport Lounges

Terminal 3: Ambassador Transit Lounge at Singapore Changi Airport

4.1/5(643)

Lynne D

Solo

Verified booking

Last week

I had never heard of this before and was gifted the experience for my birthday. To say that I was amazed would be an understatement. I had been on the go for 17 hours & didn't expect much, boy was I surprised. The shower room was immaculate, the buffet was all that I could want before my next flight home & the peace of the lounge set me on track for the final leg. I must also compliment all the staff that I came into contact with, all were cheery, happy & very accommodating. I would recommend this service to anyone in transit. Keep up the excellent work. Regards Lynne.

Kristine V

Couple

Verified booking

3 weeks ago

Ambassador lounge was great, shower rooms were amazing. Food selection was great for both picky-eaters and normal eaters. Complimentary alcoholic drinks were also nice, the staff were warm and welcoming. Only thing to improve on are putting more of those white seats that allow you to properly lay back and relax

Stephanie F

Solo

Verified booking

2 weeks ago

The ambassador lounge was a welcome pit stop. The showers were spacious and clean with towels and toiletries provided. The lounge itself was a quiet oasus with a lovely buffet. I will definitely be using this service again

Karen E

Solo

Verified booking

Last week

It was so good to spend my layover in Singapore being able to have a shower in one of the amazing shower rooms, and also a full buffet for dinner and comfortable lounge chairs to relax in! Highly reccommend

Ann N

Group

Verified booking

2 days ago

Everyone was very friendly and helpful and the range of food and drinks was exceptional. The seating options and the atmosphere were also great, very peaceful and relaxing

Ashrita K

Solo

Verified booking

3 weeks ago

Though i have given 5 rating, it would be appreciated if kitchen staff can understand and speak more english specially for people who are allergic to specific foods

Unwind in a quieter, more spacious lounge in Changi Airport Terminal 3, offering a modern setting for a comfortable and relaxing layover experience.

Enjoy buffet dining with free-flow non-alcoholic drinks and two alcoholic beverages, perfect for refreshing yourself between flights.

Stay connected with high-speed WiFi, charging stations, and real-time flight info screens, along with access to TV, newspapers, and magazines.

Relax in a calm, less crowded environment with comfortable seating, ideal for resting, working, or unwinding during transit.

Customize your visit with 3, 5, or 10-hour access, and upgrade to include shower facilities for added comfort during your layover.

3/5/10-hour access to Ambassador Transit Lounge in Terminal 3 (as per option selected)

Buffet dining and non-alcoholic beverages

2 complimentary alcoholic drinks (available from 6am-11:59pm)

Free Wi-Fi and charging stations

Comfortable seating with TV, newspapers, and magazines

Shower facilities (as per option selected)

Flight information screens

Additional alcoholic beverages

These tickets can't be cancelled or rescheduled.

643 reviews
How do we collect reviews?
These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.
318
152
98
39
36
Guests from Australia, New Zealand, United Kingdom and over 24 countries have loved this experience
What our guests say
Lynne D
Solo
Verified booking
Last week
I had never heard of this before and was gifted the experience for my birthday. To say that I was amazed would be an understatement. I had been on the go for 17 hours & didn't expect much, boy was I surprised. The shower room was immaculate, the buffet was all that I could want before my next flight home & the peace of the lounge set me on track for the final leg. I must also compliment all the staff that I came into contact with, all were cheery, happy & very accommodating. I would recommend this service to anyone in transit. Keep up the excellent work. Regards Lynne.
Susan R
Couple
Verified booking
3 weeks ago
The only issue we had was when checking in. It was very busy and it was suggested we return later when we had booked a 3 hour slot from 6pm. We managed to find 2 seats and our stay from then on was enjoyable. Our suggestion would be to have 2 queues, one for people who had booked in advance and one for walk-ins. This would give priority to those who had booked in advance.
Susan L
Solo
Verified booking
Last week
Had a 16 hour layover in Singapore after a couple of long flights to get there. I booked a 3 hour time slot with a shower slot at the Ambassador Travel Lounge. The staff were very helpful and friendly, shower was clean and plenty of hot water. There was plenty of choices for the food served but not a lot that appealed to me on the day.. would book it again. Thankyou
Rebecca T
Solo
Verified booking
3 weeks ago
It was easy to get in with my prebooked reference number. The front desk staff were polite but not exactly friendly. It was very busy in the lounge and hard to access the seating on the left side of the room. The food was OK but maybe some lighter options like fruit salad would have been appreciated. The location is great.
Kristine V
Couple
Verified booking
3 weeks ago
Ambassador lounge was great, shower rooms were amazing. Food selection was great for both picky-eaters and normal eaters. Complimentary alcoholic drinks were also nice, the staff were warm and welcoming. Only thing to improve on are putting more of those white seats that allow you to properly lay back and relax

Ambassador Transit Lounge (Terminal 3) The Ambassador Transit Lounge offers a practical retreat for travelers seeking rest, refreshment, or productivity between flights. Conveniently located airside, it provides a seamless experience for all transit passengers.

Features

Flexible lounge access: Choose from 3, 5, or 10-hour packages, with options for extension to match your layover duration.

Shower facilities: Selected packages include access to showers with basic toiletries, ideal for a quick refresh before your next flight.

Buffet dining and drinks: Enjoy buffet dining, free-flow non-alcoholic beverages, and two complimentary alcoholic drinks (6am–11:59pm) in select packages.

Convenient location: Situated within the transit area, the lounge is easily accessible for all connecting passengers, ensuring a smooth and relaxing wait.

What to bring

Bring a valid boarding pass for same-day travel to access the lounge.

What’s not allowed

Entry without a valid boarding pass is not permitted.

Pets are not permitted, except for registered service animals.

Smoking is only permitted in designated areas.

Additional information

Children under 2 years old are free of charge with one paying adult; children aged 2–11 must be accompanied by a paying adult; children aged 12+ are charged the adult rate.

For specific dietary or accessibility needs, contact the lounge directly.

The lounge is located in Changi Airport Terminal 3 (with some facilities in Terminal 2); check your terminal and allow time for transfer if needed.

Your ticket QR code must be available on your phone for redemption. Please ensure you have the mobile ticket or the app with the QR code ready to present.

Your voucher will be emailed to you shortly.

Display the voucher on your mobile phone with a valid photo ID at the starting point.

Please check your final voucher for the starting point details & specific instructions.