Airport Lounges

Terminal 3: Ambassador Transit Lounge at Singapore Changi Airport

4.0/5(591)

Kristine V

Couple

Verified booking

2 days ago

Ambassador lounge was great, shower rooms were amazing. Food selection was great for both picky-eaters and normal eaters. Complimentary alcoholic drinks were also nice, the staff were warm and welcoming. Only thing to improve on are putting more of those white seats that allow you to properly lay back and relax

Ashrita K

Solo

Verified booking

3 days ago

Though i have given 5 rating, it would be appreciated if kitchen staff can understand and speak more english specially for people who are allergic to specific foods

Kathleen K

Couple

Verified booking

Last week

Ambassador Lounge was easy to locate, quiet and peaceful while we were there. As its very small, this might change with more people or at another time of the day. Shower service was fantastic. Our experience was let down by the food which was ordinary - and the pre-prepared hot food was lukewarm. However at breakfast time they will make eggs any way you like and on the spot.

Susan R

Couple

Verified booking

6 days ago

The only issue we had was when checking in. It was very busy and it was suggested we return later when we had booked a 3 hour slot from 6pm. We managed to find 2 seats and our stay from then on was enjoyable. Our suggestion would be to have 2 queues, one for people who had booked in advance and one for walk-ins. This would give priority to those who had booked in advance.

Sibylle G

Solo

Verified booking

Last week

While I always appreciate the service - especially the opportunity to have a shower - @ the Ambassador lounge, I was this time a tad disappointed. The lounge was overcrowded/overbooked when I arrived in the late afternoon. Hard to find a seat indeed. Plus, the aircon settings were suboptimal. There was a lot of humidity in the dining area.

Rebecca T

Solo

Verified booking

4 days ago

It was easy to get in with my prebooked reference number. The front desk staff were polite but not exactly friendly. It was very busy in the lounge and hard to access the seating on the left side of the room. The food was OK but maybe some lighter options like fruit salad would have been appreciated. The location is great.

Unwind in a quieter, more spacious lounge in Changi Airport Terminal 3, offering a modern setting for a comfortable and relaxing layover experience.

Enjoy buffet dining with free-flow non-alcoholic drinks and two alcoholic beverages, perfect for refreshing yourself between flights.

Stay connected with high-speed WiFi, charging stations, and real-time flight info screens, along with access to TV, newspapers, and magazines.

Relax in a calm, less crowded environment with comfortable seating, ideal for resting, working, or unwinding during transit.

Customize your visit with 3, 5, or 10-hour access, and upgrade to include shower facilities for added comfort during your layover.

3/5/10-hour access to Ambassador Transit Lounge in Terminal 3 (as per option selected)

Buffet dining and non-alcoholic beverages

2 complimentary alcoholic drinks (available from 6am-11:59pm)

Free Wi-Fi and charging stations

Comfortable seating with TV, newspapers, and magazines

Shower facilities (as per option selected)

Flight information screens

Additional alcoholic beverages

These tickets can't be cancelled or rescheduled.

591 reviews
How do we collect reviews?
These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.
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Guests from Australia, New Zealand, United Kingdom and over 23 countries have loved this experience
What our guests say
Julie D
Solo
Verified booking
2 weeks ago
I arrived after an eight hour flight from Sydney with a layover of 8 and 3/4 hrs before a thirteen hour flight to Heathrow. The lounge was a haven. Quiet dedicated staff to provide beautiful buffet food in a serene area for relaxation and important rest in a location supporting the travellers navigation to departure. The shower was an absolute gift. Fresh towels and accessories cleaning constantly and with discretion. It was for me an absolute support for my mental heath, professionally dealing with the tension travel brings.
Ann N
Group
Verified booking
2 weeks ago
We booked a 5 hour slot at the Terminal 3 Ambassador Transit Lounge Changi Airport and we were very happy with everything. We arrived half an hour later than the booking time and they automatically extended the finish time by that half hour. The Lounge was lucent and quiet allowing people to sleep and the food was plentiful and tasty. We also had to wait for the assistance people to come and get us and we were able to stay on for the extra time
Bruno G
Solo
Verified booking
2 weeks ago
I had to wait for over 20 minutes to get in altough I made the reservation in advance. In front of me in queue they were people with no reservation and made the delay! Therefore I was only able to use the lounge for 2.5 hours instead of the paid 3 hours as had the connection flight shortly after. The stay was great, shower and food and drink perfect. I felt that the room was a bit to warm for me, but not a big issue.
Kathleen K
Couple
Verified booking
Last week
Ambassador Lounge was easy to locate, quiet and peaceful while we were there. As its very small, this might change with more people or at another time of the day. Shower service was fantastic. Our experience was let down by the food which was ordinary - and the pre-prepared hot food was lukewarm. However at breakfast time they will make eggs any way you like and on the spot.
Susan R
Couple
Verified booking
6 days ago
The only issue we had was when checking in. It was very busy and it was suggested we return later when we had booked a 3 hour slot from 6pm. We managed to find 2 seats and our stay from then on was enjoyable. Our suggestion would be to have 2 queues, one for people who had booked in advance and one for walk-ins. This would give priority to those who had booked in advance.

Ambassador Transit Lounge (Terminal 3) The Ambassador Transit Lounge offers a practical retreat for travelers seeking rest, refreshment, or productivity between flights. Conveniently located airside, it provides a seamless experience for all transit passengers.

Features

Flexible lounge access: Choose from 3, 5, or 10-hour packages, with options for extension to match your layover duration.

Shower facilities: Selected packages include access to showers with basic toiletries, ideal for a quick refresh before your next flight.

Buffet dining and drinks: Enjoy buffet dining, free-flow non-alcoholic beverages, and two complimentary alcoholic drinks (6am–11:59pm) in select packages.

Convenient location: Situated within the transit area, the lounge is easily accessible for all connecting passengers, ensuring a smooth and relaxing wait.

What to bring

Bring a valid boarding pass for same-day travel to access the lounge.

What’s not allowed

Entry without a valid boarding pass is not permitted.

Pets are not permitted, except for registered service animals.

Smoking is only permitted in designated areas.

Additional information

Children under 2 years old are free of charge with one paying adult; children aged 2–11 must be accompanied by a paying adult; children aged 12+ are charged the adult rate.

For specific dietary or accessibility needs, contact the lounge directly.

The lounge is located in Changi Airport Terminal 3 (with some facilities in Terminal 2); check your terminal and allow time for transfer if needed.

Your ticket QR code must be available on your phone for redemption. Please ensure you have the mobile ticket or the app with the QR code ready to present.

Your voucher will be emailed to you shortly.

Display the voucher on your mobile phone with a valid photo ID at the starting point.

Please check your final voucher for the starting point details & specific instructions.