9/11 Memorial & Museum Admission: Skip the Ticket Line
55 Ratings

Highlights of 9/11 Memorial & Museum

  • Visit the 9/11 Memorial and pay homage to the victims of the attacks at the twin reflecting pools.
  • Explore the 9/11 Museum and see over 11,000 artifacts collected from the site of the crash.
  • Get priority access to the museum with your skip-the-line pre-purchased tickets.
  • Hear personal stories of the victims and their families and view short feature films that throw more light on the events of 9/11
  • Check out the Survivor Tree, the only living thing that remained after the attacks of 9/11

Why Visit the 9/11 Memorial & Museum

9/11 was a day which changed the world forever. Visiting the National 9/11 Memorial and Museum is an emotionally heavy experience, guaranteed to stir emotions among the visitors. A tribute to the victims of the deadly twin towers tragedy, the 9/11 Memorial Museum allows you to explore the events before, during and after the day.

The Memorial's twin reflecting pools, located within the foundation of the twin peaks, is nearly an acre in size each and feature the largest manmade waterfalls in North America. The names of every person who died in the attacks are inscribed into bronze panels edging the Memorial pools and serve as a powerful reminder of the horrific events.

Featuring a collection of over 11,000 artifacts, ranging from ephemera, textiles, artwork, books and more, the museum’s exhibitions attract over a million visitors each year. The museum seeks to explore the implications of the events of 9/11 and explore its continuing significance.

Another important element in the 9/11 Memorial & Museum are the white oak trees which surround the pools. These trees were chosen due to their individuality(each tree grows and exhibits different behaviors at a specific time) which serves as a reminder of the individuals who lost their lives.

At the 9/11 Memorial be sure to keep an eye out for the Survivor Tree. This Callery Pear tree was badly damaged after attacks of September 11th and was nursed back to health before being returned in 2010. The new smooth limbs that extend from the shapeless stump creates a visible demarcation between the past and the present, serving as a living reminder of hope and survival.

Besides being an overwhelming emotional experience, the museum also provides a very educative experience. Memorabilia, multimedia exhibits, and artifacts adorn the museum and take you deep into the history of the towers and the tragic events that led to its fall.

Know Before You Go

Entry Times: To ensure the crowd is not too much, 9/11 Memorial and Museum only lets a set amount of visitors at a particular time slot. Time slots are available for every 30 minutes from 09:00 am to 07:00 pm. This attraction usually takes two hours to explore completely.

Audio Guide App: You can download the 9/11 Museum Audio Guide App and listen to a guided tour of the museum. This app includes stories from first responders, the family member of the victims, journalists and more in English, Chinese, French, German, Italian, Japanese, Portuguese and Spanish. Free wi-fi is available on site and inside the museum for you to use.

Museum Timings: The museum is open daily at 09:00 am. From Sunday to Thursday the museum closes at 08:00 pm and on Friday and Saturday, the museum closes at 09:00 pm.

Age Restriction: There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age. Children below 6 years enter for free.

  • 9/11 Memorial Museum entrance ticket
  • Access to the Museum’s exhibitions
  • Access to National September 11 Memorial and ‘Survivor Tree’

Cancellation Policy

No cancellation/rescheduling requests can be made for the tour. Please ensure you double check your time for entry in the next step of your ticket booking process.

My Tickets

How To Redeem Tickets

• You will receive an email with your 9/11 Memorial & Museum Admission tickets
• Proceed to the venue at 180 Greenwich St, New York
• Display your ticket at the ‘Ticket Holders’ queue at the entrance for your fast-track entry
• Your ticket is valid only for the date and time you’ve selected

Ratings & Reviews
out of 5
Jan, 2018

I took a bunch of kids from the high school I teach at. I wanted them to get a sense of what transpired on the day of 9/11. I bought the tickets online and pre-booked the slot so we could avoid waiting as I had to get them back in time for school closing time.

Dec, 2017

I had only read about it and seen it on TV. This was entirely something else! Must-visit for everyone who wants to understand American History.

Dec, 2017

I had been avoiding the museum for a long time because I didn’t think I would cope with it. However, it was a last minute decision that my boyfriend and I took to visit the place. We booked the tickets and went to visit the next day. Surprisingly it left us positive and looking forward to the future. We decided to volunteer with city organizations more often after this visit.

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