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Ground Zero 9/11 Memorial Tour & 9/11 Museum Skip-the-Line Tickets

9/11 Memorial reflecting pool with museum entrance and skyscrapers in New York City.
Tour group at Ground Zero with guide near memorial bell.
Steel column covered in tributes at 9/11 Museum, New York City.
Fire truck Ladder 3 exhibit inside the 9/11 Museum, New York City.

Duration

3 hr 30 min

Open today

09:00am - 07:00pm

Free cancellation

Free cancellation up to 24 hours before the start of your experience

Book now, pay later

Book now without paying anything. Cancel for free if your plans change.

Guided tour

4.5/5

(286)

Janet Christine Calloni

Janet

May 2025
Verified booking
5/5
Walking tour was very informative. Arun, our guide was very knowledgeable. Museum tour (self-guided) was emotional and really brought the whole event closer to those of us on the west coast that watched all the events enfold on TV. So sad to relive from the photos, videos with voices and pieces of metal beams, rescue vehicles, etc.
Philip Edward Hood

Philip

Aug 2025
Verified booking
5/5
Very knowledgeable guide Rose. Gave a very detailed explanation of the total day and its effects on all people involved in a very pleasing entertaining manner. The museum is fantastic and a very emotional experience. First class
Kevan Bullock

Kevan

Jun 2025
Verified booking
4/5
Tpur of the Battery Park area was great - as was the 9/11 memorial tour. Vivian is a very knowledgable guide and gave great insight into what happend on that fateful day. Thoroughly recomended rhe tour.
    • Get the convenience of priority entrance to the 9/11 Museum, allowing you to bypass long queues and maximize your time at the museum.

    • Go on an English-guided tour of important locations within the 9/11 Memorial and listen to historical context and personal anecdotes related to the tragedy.

    • Witness the poignant memorials, including the Survivor Tree that survived the day, and the FDNY Memorial Wall, a tribute to the nearly 3000 lives lost.

    • Listen to firsthand narratives of the 9/11 tragedy, acts of heroism, and how people came together to help out, adding a personal dimension to the sites.

    • Explore the exhibits of the 9/11 Museum at your own pace after the guided tour, allowing for personal reflection with the historical artifacts.

    • Skip-the-line tickets to the 9/11 Museum

    • Guided tour of Ground Zero 9/11 Memorial

    • English-speaking local guide

  • You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

  • How do we collect reviews?

    4.5
    286 ratings
    5/5
    217
    4/5
    39
    3/5
    8
    2/5
    4
    1/5
    18
    • United Kingdom
    • Canada
    • France
    • Switzerland
    • Slovakia
    • Germany
    • Norway
    • Portugal
    Guests from United Kingdom, Canada, France and over 9 countries have loved this experience

    Philip Edward Hood

    Philip

    Aug, 2025Verified booking

    5/5
    Very knowledgeable guide Rose. Gave a very detailed explanation of the total day and its effects on all people involved in a very pleasing entertaining manner. The museum is fantastic and a very emotional experience. First class
    Kevan Bullock

    Kevan

    Jun, 2025Verified booking

    4/5
    Tpur of the Battery Park area was great - as was the 9/11 memorial tour. Vivian is a very knowledgable guide and gave great insight into what happend on that fateful day. Thoroughly recomended rhe tour.
    Jonathan Prewett

    Jonathan

    Aug, 2025Verified booking

    5/5
    The guide was excellent and his knowledge and understanding brilliant
    John McCrea

    John

    Jul, 2025Verified booking

    5/5
    Aleta Duffy

    Aleta

    Jul, 2025Verified booking

    5/5
  • This poignant 9/11 tour offers a respectful and insightful journey through the sites directly impacted by the September 11, 2001 attacks. Led by a local New York City guide, this experience goes beyond the headlines, providing context and comfort for those affected by the tragedy. Then, skip the lines at the 9/11 Museum and explore the museum at your own pace.

    Getting started

    Meet your local English-speaking guide at the designated starting point. From there, your guide will lead you on a tour of the 9/11 Memorial, ensuring an intimate and respectful experience.

    What to expect

    9/11 Memorial Tour

    The tour encompasses several key attractions in the 8-acre 9/11 Memorial site that played significant roles in the events of and the subsequent response to 9/11.

    Exploring with a guide

    Your guide will share firsthand accounts, historical context, and personal perspectives, bringing the stories of tragedy, heroism, and community to life. They will also provide an overview of the 9/11 Museum before you enter, helping you make the most of your visit and ensuring you don't miss crucial exhibits.

    Features:

    • St. Paul’s Chapel: Pause outside St. Paul's Chapel, a historic church near the World Trade Center that became a 24/7 relief station for nine months.

    • Oculus: See the exterior of the Oculus, a modern architectural marvel that serves as a transportation hub and a symbol of resilience.

    • FDNY Memorial Wall: The FDNY Memorial Wall and Ten House will offer a moment to honor the bravery and sacrifice of the firefighters.

    • Reflection Pools: This pool was built on the site of the Twin Towers, inscribed with the names of those lives lost.

    • Survivor Tree: A symbol of hope and resilience that endured the devastation.

    9/11 Museum

    The 9/11 Museum houses a collection of artifacts, personal stories, and historical records that provide a comprehensive understanding of the events of September 11, 2001, and their aftermath.

    Features:

    • Priority access: With sip-the-line tickets, enjoy priority access to the 9/11 Memorial Museum, allowing you to bypass long lines and spend ample time exploring its exhibits at your own pace.

    • Personal artifacts: See over 10,00 artifacts and explore powerful multi-media exhibitions at the museum.

  • 9/11 Museum and Memorial

    Monday09:00am - 07:00pm
    TuesdayClosed
    Wednesday09:00am - 07:00pm
    Thursday09:00am - 07:00pm
    Friday09:00am - 07:00pm
    Saturday09:00am - 07:00pm
    Sunday09:00am - 07:00pm
  • Ground Zero Tour

    • St. Paul’s Chapel: Visit this historic church, which miraculously survived the 9/11 attacks despite being just a block away.

    • 9/11 Memorial: Pay your respects to the victims of 9/11 at the World Trade Center Memorial site.

    • 9/11 Museum: Explore the museum on a self-guided tour featuring collections of media, memorabilia, and personal stories.

    • Oculus: See the stunning One World Trade Center entrance, a symbol of resilience and renewal.

    What's not allowed

    • Alcohol, outside food and drinks, smoking, and large bags are not permitted on this experience.

    • Your pets are not permitted on this experience.

    Accessibility

    • For your convenience, your guide dogs are welcome to join you.

    Additional information

    • You will get skip-the-line access and a timed entry ticket to the museum. Depending on availability, your ticket may be for immediately after the end of your guided tour, or sometime later. The museum reserves the discretion not to admit you if you are early or late, and you can’t exit and reenter the museum.

    • You will need to pass through airport-style security to enter the 9/11 Museum.

    • Your voucher will be emailed to you instantly.

    • Display the voucher on your mobile phone with a valid photo ID at the meeting point.

    • Please arrive at the meeting point 15 minutes before the scheduled time of your tour to avoid any delays.

    Meeting point

    • Please check your final voucher for the meeting point details and specific instructions.

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