Bali Airport XL Axiata Prepaid SIM Card Pickup

What to bring

• Booking confirmation: Present your booking and required travel documents at the XL Booth at I Gusti Ngurah Rai Airport.
• Unlocked device: Ensure your phone is unlocked and supports Nano, Micro, or Standard SIM sizes before collection.

What's not allowed

• Locked devices: Do not use this SIM service with locked or incompatible devices, as it will not be supported.
• Roaming use: Do not use this SIM for international roaming outside Indonesia, as it is not included.
• Extra usage: Do not expect additional data or extensions beyond the included 3GB quota.
• Voice and SMS: Do not rely on this plan for calls or SMS unless they are included in your selected XL package.

Additional information

• Validity: Use your included data within 28 consecutive days from activation.
• Coverage area: Use this SIM within Indonesia inside the XL network coverage area only.
• Network type: Access 4G, 4G Plus, or 5G where available and supported by your device.
• Airport collection: Collect your SIM at the XL Booth at I Gusti Ngurah Rai International Airport in Bali.
• Setup support: Receive SIM registration, installation, activation, and mobile network setup help from airport staff.
• Service guarantee: Request a replacement SIM or money back if the SIM is verified as defective.

• Your booking confirmation will be emailed to you shortly.
• Collect your SIM at the XL Booth at I Gusti Ngurah Rai International Airport in Bali.
• Please check your final voucher for device setup and activation instructions.