Round-trip Ferry from Singapore to Bintan Resorts (Bandar Bentan Telani)

What to bring

• Bring a valid photo ID that matches the name on your booking for check-in and boarding.

• Carry your booking confirmation (printed or digital) for verification at the ferry terminal.

• Pack any personal essentials you may need during the journey, as access to luggage may be limited while onboard.

What’s not allowed

• Dangerous goods, flammable items, and hazardous materials are strictly prohibited on board.

• Smoking, including e-cigarettes, is not permitted anywhere on the ferry.

• Pets are not allowed, except for registered service animals with proper documentation.

• Consumption of outside food and beverages may be restricted; please check with ferry staff before boarding.

Accessibility

• The ferry may not be fully wheelchair accessible. Please contact the operator in advance to confirm accessibility arrangements or assistance if required.

Additional information

• Arrive at the ferry terminal at least 60 minutes before departure for check-in and boarding procedures.

• Ferry schedules are subject to change due to weather or operational requirements; please check for updates before your journey.

• Complimentary amenities and lounge access may vary depending on your ticket class.

• Children must be accompanied by an adult at all times.

• For safety reasons, follow all crew instructions and posted guidelines while on board.

• Your voucher will be emailed to you shortly.
• Display the voucher on your mobile phone with a valid photo ID at the starting point.
• Please check your final voucher for the starting point details & specific instructions.