Experience Palazzo Vecchio with Dex
The Palazzo Vecchio Dex experience is an interactive self-guided tour available exclusively with selected Palazzo Vecchio admission tickets booked through Headout.
Put on your earphones and follow a story that unfolds from the piazza up through the palace, connecting the Hall of the Five Hundred and the tower with the private studiolo, secret passages, and painted ceilings hidden behind them.
Historical and fictional characters lead you through stories of the palace as the seat of the Florentine Republic; Savonarola’s rise and execution in the square outside; Cosimo I and Eleonora di Toledo, who turned it into a ducal residence; Vasari’s battle frescoes and the lost Leonardo said to lie behind them; and Michelangelo’s Genius of Victory, accompanied by original music and immersive sound design.
How Dex guides you through the palace
- Dex uses your phone’s location to guide you along a recommended route covering the courtyard, the Hall of the Five Hundred, the Studiolo of Francesco I, the Apartments of the Elements, Eleonora’s apartments and chapel, and the climb up the Arnolfo Tower.
- As you reach each location, it automatically begins the story connected to what you are seeing.
- The route is only the starting point. When a fresco, a doorway, or a coat of arms catches your attention, pause and ask your Dex guide a question.
- Photograph a supported fresco, sculpture, or architectural detail to uncover more about it, open a related story, or return to the route when you are ready.
- Dex also points you towards recommended viewpoints, photo spots, and the tower views over Florence and small rooms that are easy to pass by. You decide when to pause, where to go deeper, and when to continue.
How Dex differs from an audio guide and a group tour
An audio guide gives you a collection of prepared recordings. Dex builds those stories into a location-aware route, automatically connects them to what is around you, and lets you ask questions or investigate supported objects along the way.
A group tour gives you live interpretation from a human guide while following a scheduled departure, shared route, and group pace.
Dex offers a different experience: a structured tour that you can begin when you choose, pause whenever something interests you, and explore at your own pace. Choose Dex if you want the direction and storytelling of a guided visit with the freedom to explore the palace independently.
Unlock Palazzo Vecchio Dex
Selected Palazzo Vecchio admission tickets booked through Headout unlock the complete Palazzo Vecchio Dex experience at no additional cost. It is not available as a standalone purchase or with tickets bought elsewhere.
After booking:
- Download the Dex app.
- Sign in with your Headout details.
- The Palazzo Vecchio experience will unlock automatically.