Guided Tours

Palazzo Vecchio Secret Passages Skip-the-Line English Guided Tour

Name: Palazzo Vecchio Secret Passages Skip-the-Line English Guided Tour
Start: 2026-10-21T14:30:00
End: 2026-10-21T15:45:00
Location: Palazzo Vecchio

Explore Palazzo Vecchio’s secret corridors and chambers with an expert guide.

4.5/5(55)

Esther S

Couple

Verified booking

Last week

Animated guide was excellent and had passion and great insight. The spaces were interesting to see. Thank you for the opportunity to give you some feedback. We did indeed have a problem with our booking. The instructions in the booking confirmation we’re not clear. We were 15 minutes early for our reservation and there was no one to greet us. We expected a Guide to be waiting for us. We were very confused and stressed. My recommendation is that your instructions should have stated the following: “Proceed to the ticket office to collect your tickets. The Ticket office will give you instructions on where to meet your Guide. ” Thank you you have a good day

Craig S

Group

Verified booking

3 weeks ago

One thing to note is that you need to go to the ticket office first, show your head out ticket, and then you will receive a paper ticket for the secret passages and a paper ticket for the museum . The ticket office will also give you a location of where to meet your guide. The secret passages tour is well worth doing. You see hidden rooms , paintings and narrow spiral staircases within the palace walls, all described very well by the guide. The last stop before the museum is the beautiful ballroom. There's lots of information to absorb but it's worth it .

David B

Couple

Verified booking

2 weeks ago

Julia was an outstanding guide. She is clearly very passionate about the history of Florence and was able to bring the Palazzo Vecchio and its secret passages to life. Going behind the scenes offered a completely different dimension to the historical site that you just couldn't get from a normal tour. Very highly recommend this tour!

Mary K

Couple

Verified booking

Sep 2026

The guide was wonderful and had so much historical knowledge. My friend and I missed the first 15 minutes of the tour because we were supposed to meet at the ticket counter but the guard wouldn't let us in to the ticket counter.

Alfredo P

Couple

Verified booking

Sep 2026

We enjoyed "discovering" all those "secret" rooms. Our guide was very knowledgeable and took time to explain many details about the tour. It was a nice experience.

Caris B

Couple

Verified booking

Jun 2026

Booked this tour for my 20 something children and they loved it. Guide was excellent and group was small. There was a family with younger kids And they loved it too. Recommend!

Climb Duke Gualtieri’s medieval stairway, navigate narrow passages, and enter a hidden door disguised by a painting.

Admire the Medicean Palace and glimpse the stunning coffered ceiling of the Salone dei Cinquecento from a rare vantage point.

At your own pace, discover the Hall of Lilies and its sculptures – Judith and Holofernes by Donatello and the Genius of Victory by Michelangelo.

Fun fact: Palazzo Vecchio stands over the remains of the grand theatre of the Roman city "Florentia", built in the 1st century BC.

Skip-the-line entry to Palazzo Vecchio

English guided tour of the secret passages

You can cancel these tickets up to 48 hours before the experience begins and get a full refund.

55 reviews
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These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.
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Guests from United States, Australia, France and over 11 countries have loved this experience
What our guests say
Esther S
Couple
Verified booking
Last week
Animated guide was excellent and had passion and great insight. The spaces were interesting to see. Thank you for the opportunity to give you some feedback. We did indeed have a problem with our booking. The instructions in the booking confirmation we’re not clear. We were 15 minutes early for our reservation and there was no one to greet us. We expected a Guide to be waiting for us. We were very confused and stressed. My recommendation is that your instructions should have stated the following: “Proceed to the ticket office to collect your tickets. The Ticket office will give you instructions on where to meet your Guide. ” Thank you you have a good day
Craig S
Group
Verified booking
3 weeks ago
One thing to note is that you need to go to the ticket office first, show your head out ticket, and then you will receive a paper ticket for the secret passages and a paper ticket for the museum . The ticket office will also give you a location of where to meet your guide. The secret passages tour is well worth doing. You see hidden rooms , paintings and narrow spiral staircases within the palace walls, all described very well by the guide. The last stop before the museum is the beautiful ballroom. There's lots of information to absorb but it's worth it .
David B
Couple
Verified booking
2 weeks ago
Julia was an outstanding guide. She is clearly very passionate about the history of Florence and was able to bring the Palazzo Vecchio and its secret passages to life. Going behind the scenes offered a completely different dimension to the historical site that you just couldn't get from a normal tour. Very highly recommend this tour!
Mary K
Couple
Verified booking
Sep 2026
The guide was wonderful and had so much historical knowledge. My friend and I missed the first 15 minutes of the tour because we were supposed to meet at the ticket counter but the guard wouldn't let us in to the ticket counter.
Alfredo P
Couple
Verified booking
Sep 2026
We enjoyed "discovering" all those "secret" rooms. Our guide was very knowledgeable and took time to explain many details about the tour. It was a nice experience.

Step beyond the ordinary as you explore secret passages once used by dukes and spies.

A rare perspective

Ascend Duke Gualtieri’s medieval stairway, then slip through a hidden door disguised by a painting—a thrilling peek into Renaissance intrigue. Follow a twisting path that leads to concealed chambers and private studios. From a secret vantage point, see the resplendent Salone dei Cinquecento, gazing at its vast, coffered ceiling, a masterpiece of Medici ambition.

The cherries on top

Afterwards, your skip-the-line tickets let you roam freely, from the ornate courtyard to the private Medici apartments full of frescoes and treasures of Florence’s ruling dynasty.

What to bring

Please present a valid photo ID along with your ticket at the info point of Palazzo Vecchio.

What’s not allowed

Visitors must leave all umbrellas, backpacks, and large bags in the cloakroom.

Accessibility

This experience is not accessible by wheelchair/stroller, and is not recommended for guests with mobility issues.

Guests with disabilities can enter the museum for free. Wheelchairs & strollers may be borrowed at the cloakroom free of charge.

Visitors with mobility issues can access the building via the side entrance in Via dei Gondi. The lift, situated on the ground floor in the Cortile della Dogana, is for visitors with reduced mobility only.

Additional information

This palace is also the seat of the city council. Unfortunately, this means that on certain special occasions when institutional ceremonies are scheduled, the museum may be totally or partially closed to the public.

Your voucher will be emailed to you instantly.

Please arrive at the redemption point 15 mins before the scheduled time of your experience to avoid any delays.

Display the voucher on your mobile phone with a valid photo ID at the redemption point.

Ticket redemption point

Please check your final voucher for the redemption point details and specific instructions.