Museums

Heraklion Archaeological Museum Admission Tickets with Multilingual Audio Guide

4.7/5(158)

Martin H

Group

Verified booking

3 days ago

A wonderful museum. My wife and I were here 56 years ago. The old museum was pretty good, the refurbished museum is a glory. The Minoan artefacts and frescos are a wondrous window on that extraordinary first European civilization.

M A

Couple

Verified booking

Last week

This app is a great discovery, very practical and easy. However, you need to make sure you choose the desired language for the audio on your phone when booking, because we didn't realize the tour was available in French. So, we confirmed it in English without paying much attention, and unfortunately, we couldn't change the language during the tour. But this app is highly recommended and a great find. It still allowed us to do the tour and understand most of the explanations, as we speak a little English.

Eyal K

Couple

Verified booking

Last week

Using the audio guide app at the Heraklion Archaeological Museum was a fantastic experience that really enhanced our visit. The commentary was delightfully concise and focused perfectly on the museum’s main highlights. It kept us engaged without feeling overwhelmed by too much information. Our only minor challenge was occasionally struggling to locate the exact artifacts mentioned in the audio. Clearer visual cues or display numbers in the app would make this otherwise excellent tool absolute perfection.

Follow a clear path through the museum as curated stops highlight the most important pieces, so you make the most of your time inside.

Present your ticket on arrival and walk straight into the museum, beginning your visit in the first galleries at a pace that suits you.

Your access covers all museum sections plus an English tour on your smartphone, offline text and maps, and time to explore independently.

Follow the on-screen stories to connect highlights like the Minoan frescoes and the Phaistos Disk as you move between rooms and build your own route.

Entry to Heraklion Archaeological Museum

Admission to all parts of the museum

Self-guided English audio tour for your smartphone

Offline content (text, audio narration, and maps)

Free time to explore the museum

Live guide

Smartphone or headphones

These tickets can't be cancelled or rescheduled.

158 reviews
How do we collect reviews?
These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.
136
9
8
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5
Guests from United Kingdom, France, United States and over 10 countries have loved this experience
What our guests say
Eyal K
Couple
Verified booking
Last week
Using the audio guide app at the Heraklion Archaeological Museum was a fantastic experience that really enhanced our visit. The commentary was delightfully concise and focused perfectly on the museum’s main highlights. It kept us engaged without feeling overwhelmed by too much information. Our only minor challenge was occasionally struggling to locate the exact artifacts mentioned in the audio. Clearer visual cues or display numbers in the app would make this otherwise excellent tool absolute perfection.
M A
Couple
Verified booking
Last week
This app is a great discovery, very practical and easy. However, you need to make sure you choose the desired language for the audio on your phone when booking, because we didn't realize the tour was available in French. So, we confirmed it in English without paying much attention, and unfortunately, we couldn't change the language during the tour. But this app is highly recommended and a great find. It still allowed us to do the tour and understand most of the explanations, as we speak a little English.
Martin H
Group
Verified booking
3 days ago
A wonderful museum. My wife and I were here 56 years ago. The old museum was pretty good, the refurbished museum is a glory. The Minoan artefacts and frescos are a wondrous window on that extraordinary first European civilization.
Eileen S
Couple
Verified booking
Yesterday
The exhibits that were highlighted were explained very well. I sometimes had to repeat the directions as I "got lost" looking at the other displays.
Stephen S
Solo
Verified booking
Last week
Awesome collection of Minoan artifacts. And the Phaistos disc!

Explore the Heraklion Archaeological Museum at your own pace with admission to all parts of the museum and an English audio guide on your smartphone.

Getting started

Enter the Heraklion Archaeological Museum using your regular entry ticket and proceed directly inside. Open the self-guided English audio tour on your Android or iOS smartphone to begin. With the content stored offline, you can follow the suggested route or move freely, relying on the built-in text, audio narration, and maps as you go.

Heraklion Archaeological Museum

What to expect

Your visit focuses on one venue, the Heraklion Archaeological Museum, where you can move between its different galleries and displays in your own order. The entire experience is self-guided, so you decide how much time to spend in each section.

Features

Admission to all parts of the museum is included, so you can access every open gallery and exhibition area during your visit using your regular entry ticket.

A self-guided English audio tour for your smartphone leads you through the museum, with commentary that you can pause or replay as you wish while you stand in front of each display.

Offline content, including text, audio narration, and maps, is available inside the app, so you can navigate between rooms and read or listen to the material without needing a mobile data connection.

Free time to explore the museum is built into this experience, giving you flexibility to focus on the areas that interest you most and to set your own overall visiting pace.

What to bring

Smartphone requirement: Bring an Android 9.0+ or iOS 17.0+ smartphone for the audio tour.

Headphones: Bring your own headphones to enjoy the audio guide.

Device charge: Ensure your smartphone is fully charged before your visit.

Accessibility

Wheelchair access: The museum is wheelchair accessible.

What’s not allowed

Live guidance: A live guide is not included in this experience.

Devices not provided: Smartphones and headphones are not provided with your ticket.

Pets and smoking: Pets and smoking are not allowed inside the museum.

Additional information

Ticket type: This activity uses the regular adult entry ticket, which is valid for all ages.

Device compatibility: The audio tour does not work on Windows Phones or older Apple devices listed in your voucher.

Refund policy: This activity is non-refundable.

Concession eligibility

Non-EU citizens below 18 and EU Citizens below 25 have free entry. Free entry ticket collection process on site may take long due to queues.

Senior citizens: Individuals over 65 years old from Greece or other EU member states are eligible for a reduced admission fee upon presenting a valid ID or passport.

Persons with disabilities: Individuals with an 80% disability or more, regardless of nationality, and one escort (if applicable) can access free admission upon presenting a valid disability certificate along with their ID or passport.

Greek citizens (special categories): Greek families with many children (with children up to 25 years old, or any age if they have disabilities) are eligible for free admission upon presenting a valid large family certificate and disability certificate (if applicable). Greek unemployed citizens can also receive free admission with a valid unemployment card and ID.

Your voucher will be emailed to you shortly.

Display the voucher on your mobile phone with a valid photo ID at the starting point.

Please check your final voucher for the starting point details & specific instructions.