teamLab Planets Skip-the-Line Tickets [Premium Pass]

What to bring

• Carry your smartphone with internet access and your digital voucher (no screenshots/prints).

• You must remove your shoes, socks, and stockings before entry.

• Some artworks involve walking in water up to knee height—dress accordingly.

• Free flat shoes are available if you're wearing sandals or high heels.

• Bring a change of clothes for small children or wear water-friendly clothing.

• Wet clothes are not allowed in the next exhibit; towels will be provided if needed.

What’s not allowed

• Re-entry is not permitted once you exit the museum.

• Eating, drinking, and smoking are prohibited inside the venue.

• Dangerous, inappropriate, or restricted items (as determined by staff) are not allowed.

• Commercial photography or media reporting is not permitted without prior consent.

• Pets and animals, including assistance dogs, are not allowed inside.

• Visitors under the influence or displaying inappropriate behavior may be denied entry without a refund.

• Large luggage is not allowed inside due to dark corridors, water, and uneven floors.

• Some areas are not recommended for pregnant visitors due to safety concerns.

• Water-based artworks contain chlorine in safe concentrations.

• Some areas are brightly lit or very dark; proceed with caution.

• Visitors must hold their child’s hand at all times.

Accessibility

• Wheelchair users must transfer to museum-provided wheelchairs for certain areas (limited availability).

• Canes and prosthetic limbs are allowed; staff will guide you along accessible routes.

• Visitors with disabilities or small children may request alternate routes to skip certain artworks.

• Baby carriers are permitted inside the exhibition.

• Diaper-changing stations and a first-aid room for nursing/rest are available—ask staff for access.

• Free lockers are available (W23cm × D34cm × H37cm) after the entrance gate.

• Avoid visiting if you're pregnant, carrying a child, have health conditions like seizures or shortness of breath, or are sensitive to darkness, bright lights, confined spaces, or heights.

Additional Information

• You can proceed directly to the information desk and present your voucher upon entry.

• This ticket allows you to skip the entrance queue but does not provide priority access to individual exhibits inside the venue.

• Entry is allowed only between the opening time and the last admission (1 hour before closing).

• teamLab Planets is located in Toyosu—tickets are not valid for teamLab Borderless or other locations.

• All guests in one booking must enter together; separate entry is not allowed.

• During peak hours, staff may ask you to limit your time inside.

• Some artworks may be temporarily unavailable due to weather or maintenance.

• Take your voucher to any major Tokyo Metro or Toei Subway station and exchange it for a ticket at the designated ticket vending machines for travelers. The voucher includes a QR code that must be scanned at the machine to issue your subway ticket.

• Ticket exchange is possible at Tokyo Metro station offices, except for certain stations such as Kitasenju (Hibiya Line), Nakameguro, Nakano, Nishi-Funabashi, Yoyogi-Uehara, Wako City, Shibuya (Hanzomon & Fukutoshin Lines), and Meguro.

• Your voucher will be emailed to you shortly.

• Display the voucher on your mobile phone with a valid photo ID at the starting point.

• Please check your final voucher for the starting point details & specific instructions.