Experience the Natural History Museum, London, with Dex
The Natural History Museum London Dex experience is an interactive self-guided tour available exclusively with selected Natural History Museum London admission tickets booked through Headout.
Put on your earphones and follow a story that unfolds from Hintze Hall through the museum’s coloured zones, connecting Hope the blue whale and the dinosaur gallery with the carved animals worked into the terracotta walls and staircases.
Historical and fictional characters lead you through stories of Alfred Waterhouse’s cathedral to nature and the creatures carved across it; Richard Owen, who founded the museum and named the dinosaurs; Mary Anning’s fossils from the Dorset cliffs; the giant sequoia slice and its rings; and the specimens kept behind the scenes in the Darwin Centre, accompanied by original music and immersive sound design.
How Dex guides you through the museum
- Dex uses your phone’s location to guide you along a recommended route covering Hintze Hall and the whale, the dinosaur gallery, the mammals hall, the Earth Hall escalator and geology galleries, the Darwin Centre cocoon, and the Waterhouse building’s carvings.
- As you reach each location, it automatically begins the story connected to what you are seeing.
- The route is only the starting point. When a specimen, a carving, or a fossil catches your attention, pause and ask your Dex guide a question.
- Photograph a supported specimen, fossil, or architectural carving to uncover more about it, open a related story, or return to the route when you are ready.
- Dex also points you towards recommended viewpoints, photo spots, the terracotta animals on the walls, and quieter galleries that are easy to miss. You decide when to pause, where to go deeper, and when to continue.
How Dex differs from an audio guide and a group tour
An audio guide gives you a collection of prepared recordings. Dex builds those stories into a location-aware route, automatically connects them to what is around you, and lets you ask questions or investigate supported objects along the way.
A group tour gives you live interpretation from a human guide while following a scheduled departure, shared route, and group pace.
Dex offers a different experience: a structured tour that you can begin when you choose, pause whenever something interests you, and explore at your own pace. Choose Dex if you want the direction and storytelling of a guided visit with the freedom to explore the museum independently.
Unlock Natural History Museum London's Dex
Selected Natural History Museum London admission tickets booked through Headout unlock the complete Natural History Museum London Dex experience at no additional cost. It is not available as a standalone purchase or with tickets bought elsewhere.
After booking:
- Download the Dex app.
- Sign in with your Headout details.
- The Natural History Museum London experience will unlock automatically.
