Japan Rail Pass

The ability to get on and off the train was good. I thought the price of a two-day ticket was extremely affordable. It was somewhat confusing as a tourist to understand how the train lines differ. It was confusing to understand which lines were available to ride or where to exchange tickets.

Car was clean n right on schedule. The exchange of tickets n reservation was a bit complicated, but the price is of good value.

Booking online was straightforward and comfortable. Exchange at Kansai intl. Airport same - should say I have done this before. I had a great time with the JR West Wide Area Pass. Going to and around in Okayama, Kurashiki, Kobe and plenty of places inside Osaka. Only thing - I almost deleted your email titling »Your experience in Tokyo«. Maybe you should be a bit mire careful about these lines if you want more reviews? :)

Site easy to understand mainly what is included or not in the pass. also the purchacing experience was very easy and intuitive

The pass worked perfectly. Just find the vending machines that exchange the voucher to the pass in Kyoto station first and scan your passport or ask staff for assistance. It does not include Kyoto bus though. Thanks Headout!

So far so good but there was a little hassle in the beginning when I went to the JR station to exchange the email receipt with the Hokkaido rail pass. The staff found that the same name was printed for all 3 tickets even though I have emailed the names of all 3 passengers so she had to call the JR main office to confirm before printing it out which took quite some time and caused a delay in our itinerary.

Convenience of it! It is relatively expensive if not fully used all days - would be nice to have the option of non-consecutive day packages and ability to combine with other metro/subway companies in Tokyo

Arrived at Shinkansen ticket station. After presenting passports, took about 5 minutes to complete transaction. Thanks for super service in delivery of our prepaid ticket vouchers.