Florence City Tours

The guide was relaxed and knowledgeable with excellent English, he was relaxed in his delivery and tailored the information to the groups knowledge and interest.

The ticketing experience worked out just fine, the only negative point I would like to mention is that on the day of the visit to the Cathedral we had to wait for more than 1 hour on the line along with dozens of other people, all of us under heavy heat, even though we had booked a guided tour! It was not pleasant! I must say however that our tour guide, Rosa, was extremely nice and made every efforts to overcome the situation but it was a matter of internal organization at the Cathedral. As a suggestion, they shoul be more careful with the booking of the slots to avoid these situations, particularly when major crowds are expected.

Arriving at the Palazzo Vecchio Tower, the staff were friendly and our PDF tickets on my phone from headout were quickly acknowledged and scanned. Getting the tickets in advance and avoiding lining up was very convenient. The tickets arrived in my email account about two hours after making a online purchase, with all the informaton I required. The tower was wonderful and as the number of people are limited we had the place to ourselves. Great views and easier to climb than the Duomo di Firenze.

Angela was amazing. She was incredibly knowledgeable and passionate about her subject and we learned so much from her. I would do a tour with Angela again definitely.