Itami Airport (ITM) To/From Osaka City Private Transfer

What to bring

• Booking details: Provide your pickup address, hotel name, flight number, and contact details accurately when booking.
• Contact number: Share a reachable WhatsApp number and keep your phone online on the service day.
• Return details: If you select a round-trip transfer, provide your return date and pickup time at the time of booking.

Accessibility

• Strollers: The service is stroller or pram accessible for families traveling with young children.
• Limited mobility: The transfer is suitable for guests with limited mobility.
• Infants: Infants must sit on laps during the transfer.

Additional information

• Free waiting time: Airport arrivals include up to 90 minutes of free waiting time; non-airport pickups include up to 20 minutes.
• Pickup info: You will receive a pickup map and meeting point instructions before your travel date.
• Meet and greet: If you select meet and greet, your driver will wait in the arrivals hall with a name sign.
• Driver contact: On the service day, the driver will contact you via WhatsApp for coordination.
• If you cannot find your driver: Message customer support on WhatsApp for immediate assistance.
• Flight tracking: Flight tracking is included only for arrival flights landing in Japan, not for connecting flights outside Japan.
• Delays or changes: Inform the provider promptly if your arrival flight to Japan is delayed or cancelled.
• Booking confirmation: You will receive a confirmation email 3 days before service; review it and request changes at least 2 days before.
• Vehicle capacity: A 5-seater carries up to 5 people with 4 to 5 suitcases; a 9-seater carries up to 9 people with 8 to 9 suitcases.
• Luggage limits: Large items count as two suitcases, and service may be declined if luggage exceeds capacity.
• Nighttime transfers: A nighttime surcharge applies for services between 9pm and 6am.
• Route changes: Additional stops that are not in your original booking are not included in this service.

• Please check your final voucher for the redemption details and specific instructions.
• Your voucher will be emailed to you shortly.