Berlin Self-Guided City Exploration Game: The Lost Gold of Berlin

What to bring

• Smartphone: Bring a smartphone with at least 50% battery so you can complete the game.
• App setup: Download the Questo app and create an account with the same email used for purchase before you arrive.
• Internet: Make sure you have an active internet connection to access and play the game.
• Footwear: Wear comfy walking shoes as you will be exploring Berlin's historic center on foot.
• Charged phone: Start the experience with a fully charged phone to avoid interruptions.

What's not allowed

• Animals: Animals or pets are allowed during this experience, so only join if you are comfortable around them.

Accessibility

• Wheelchair access: This experience is not wheelchair accessible and involves moving around the city on foot.
• Strollers: The route is stroller or pram accessible for families with young children.
• Infants: Infants must not sit on laps during the experience, and infant seats are not available.

Additional information

• Experience type: This is a self-guided city exploration game played on your phone via the Questo app.
• Availability: You can start the game at any time with full 24/7 availability every day of the year.
• Pacing: You can start, pause, and continue the game at your own pace along the open-air route.
• Crowds: The game follows an open-air path that helps you avoid crowded indoor spaces.
• Support: You have access to 24/7 customer support throughout your game.
• Transport: Public transportation is located nearby if you need to reach or leave the starting area.
• Extra costs: Bus fares, parking fees, and any entry or admission fees along the route are not included.
• Guide: A physical guide is not included, since the experience is entirely app-based and self-guided.

• Please check your final voucher for the redemption details and specific instructions.
• Your voucher will be emailed to you shortly.