Berlin Murder Mystery: Self-Guided City Exploration Game

What to bring

• Smartphone: Bring a smartphone with the Questo app installed and an active internet connection.
• Account setup: Download the app and create an account using the same email you used for purchase before you arrive.
• Battery level: Start the game with at least 50% battery on your smartphone to avoid interruptions.
• Footwear: Wear comfy shoes as this is an outdoor trail through 12 city locations.

What's not allowed

• Indoor access: Stay outside and do not enter private buildings or premises during the game.

Accessibility

• Wheelchair access: The experience is not wheelchair accessible, although it is stroller or pram accessible.

Additional information

• Age policy: There is no age restriction, but children under 14 must join with adult supervision.
• Experience format: This is an outdoor, self-guided city game that helps you avoid crowds.
• Availability: You can play any time with full availability 24/7, every day of the year.
• Pace: You can start, take breaks, and continue the game at your own pace.
• Seating for infants: Infants must not sit on laps, and infant seats are not available.
• Strollers: The route is accessible for strollers or prams, which you can bring along.
• Pets: Animals or pets are allowed to join you on the outdoor route.
• Transport: There is public transportation nearby to help you reach the starting area.
• Support: You can contact the provider's 24/7 customer support during your game if needed.

• Please check your final voucher for the redemption details and specific instructions.
• Your voucher will be emailed to you shortly.