Italo One-Way Transfers: Florence Santa Maria Novella to/from Venice Santa Lucia

What's not allowed

• Keep in mind bulky luggage and objects and conventional bicycles are not allowed on the trains. Pack wisely!

Accessibility

• The trains are wheelchair and pram/stroller accessible.

• Strollers, baby carriages, and folding bicycles are allowed only if they can be placed within space available on the train.

• Braille and audio signage are conveniently available on the trains.

• Your guide dogs are welcome on the trains.

Additional information

• Infants aged 36 months and under can travel for free without entitlement to their own seat.

• Children aged 13 and under must be accompanied by an adult all the time.

• Small pets weighing up to 5 kgs can travel in an enclosed pet carrier, placed in the baggage area of their owner and dogs weighing over 10 kgs have to be carried in a dedicated space on the trains.

• Your voucher will be emailed to you instantly.

• Please arrive at the redemption point 15 minutes before the scheduled time of your visit to avoid any delays.

• Display the voucher on your mobile phone with a valid photo ID at the redemption point.

Ticket redemption point

• Please check your final voucher for the redemption point details and specific instructions.