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Explore at your pace
Highlights
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Set your own rhythm on a visit that mixes city views with spaces to relax, connect, and explore new angles on Chicago from above.
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On arrival at 360 CHICAGO, follow signs to security, then ride the elevator up to the viewing level and begin exploring the city from above.
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Ticket includes entry to the observation deck, skipping the ticket desk, plus access to CloudBar, CloudWalk, and the Magnicity web app.
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Circle the deck at your own pace, pause at windows for lake and skyline photos, and watch the city shift below as daylight gives way to night.
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Upgrade to a VIP access ticket without a drink to enjoy an enhanced entry experience and a sense of exclusivity during your time on the deck.
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Upgrade to a ticket with a welcome drink and take a break on the deck, sipping your beverage as you look out over Chicago and its skyline.
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Additional Highlights
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Admission to the Observation Deck
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Skip the ticket desk line
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Access to CloudBar
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Access to CloudWalk
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Magnicity web app
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VIP access without drink [as per option selected]
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Welcome drink [as per option selected]
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These tickets can't be cancelled or rescheduled.
- 121 reviews4.8
How do we collect reviews?
These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.
9919300What our guests say
UUtkarsh T
SoloVerified bookingSep 20255/5WWatson I
Verified bookingAug 20244/5AAva I
Verified bookingAug 20245/5DDr. Annalise S
Verified bookingAug 20245/5CClay K
Verified bookingAug 20243/5
Visit the 360 CHICAGO Observation Deck with skip-the-ticket-desk entry, flexible access options, and on-site bar and walk-through features.
Getting started
Enter the venue and proceed directly to the access control point where you use your ticket to skip the ticket desk line. After your ticket is validated, continue to the elevators that take you up to the Observation Deck level. Once you arrive on the deck, choose your preferred area to begin exploring at your own pace.
360 CHICAGO Observation Deck
What to expect
You spend your time on the Observation Deck level, moving between different viewing and experience zones as you like. The visit is self-guided, so you choose how long to stay in each area and which features to use first.
Features
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Panoramic viewing areas let you look out across the city and lake from multiple sides of the Observation Deck, with space to pause, walk around, and take photos from different angles.
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CloudWalk creates a dedicated walkthrough zone on the deck, so you can physically move through the space while keeping sightlines open around you.
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CloudBar is available on the same level, giving you access to a bar setting where you can order drinks or snacks at your own expense.
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Your admission to the Observation Deck is included with every ticket option, so you have full access to the viewing level for the duration allowed on the day of your visit.
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The Magnicity web app is available to use on your own device, providing digital orientation and location-based details as you explore the Observation Deck.
Wrapping up
If you select the Observation Deck Tickets + Welcome Drink option, your visit includes a welcome drink that you can enjoy at CloudBar. If you choose the Observation Deck Tickets + VIP Access without Drink option, you receive VIP access without drink instead, which changes how you access the Observation Deck while keeping the same on-site zones and Magnicity web app available.
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Accessibility
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Wheelchair access: This experience is not wheelchair or stroller accessible.
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Mobility note: This experience is not recommended for people with mobility issues.
Additional information
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Age requirements: You must be at least 15 years old to join, and 20 or older to drink alcohol.
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Smoking: Not all venues visited on this experience are non-smoking.
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Dietary needs: You must inform the tour in advance of any dietary preferences or restrictions.
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Allergies: The tour cannot guarantee allergy-free food or cater to all dietary restrictions.
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Possible allergens: Dishes may contain dairy, eggs, gluten, nuts, shellfish, or soba.
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Extra orders: You can buy additional food and drinks at your own cost when available.
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Payments: Not all venues on the tour accept credit cards for extra purchases.
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Punctuality: The tour starts on time, and late arrivals cannot join, refund, or reschedule.
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Cancellation policy: You can receive a full refund if you cancel at least 24 hours before the tour starts.
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Rescheduling: You can reschedule free of charge up to 24 hours before the tour, subject to availability.
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Meeting point: Meet at the Black Pillar next to Uniqlo Shinjuku Nishiguchi, near Shinjuku Station West Exit.
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Nearest exit: Use exit D1 at Shinjuku Station for the shortest walk to the meeting point.
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Guide identification: Look for a guide holding a red or orange sign that says "Magical Trip".
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Waiting etiquette: Please avoid sitting around the Black Pillar while you wait for the tour to start.
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Route: The tour starts at Omoide Yokocho, passes Kabukicho and Shinjuku 3-chome, and ends near Shinjuku Station.
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Climate note: Japan can have extreme weather, so prepare for hot summers and cold winters.
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- Your voucher will be emailed to you shortly.
- Display the voucher on your mobile phone with a valid photo ID at the starting point.
- Please check your final voucher for the starting point details & specific instructions.
100% ticket guarantee
Receive tickets on time, for the experience you've booked.
100% experience guarantee
Get a refund if your experience doesn't happen as promised.
100% assistance guarantee
Available before, during, and after your trip.
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