Combo (Save 8%): Schönbrunn Palace & Gardens Skip-the-Line Tour + Schönbrunn Zoo Skip-the-Line Tickets

What to bring

Schönbrunn Palace

• Wear comfortable walking shoes, as the grounds are extensive and even the State Rooms alone can take several hours to explore.

• Dress for the season: breathable layers in summer; warm layers, waterproof outerwear, hats, gloves, and scarves in winter.

• In summer, carry a hat, sunglasses, and sunscreen to protect against the strong sun while exploring the gardens.

Schönbrunn Zoo

• Bring a €1 coin for the free lockers at the Hietzing entrance info centre basement (coin is refunded). Large lockers measure 55×45×34 cm and small ones 44×41×35 cm.

• Carry a refillable bottle; the zoo offers nine free drinking fountains with Viennese mountain spring water in warmer months, and all toilet washbasins provide drinking water.

• If visiting with children, you can hire a handcart for €4 plus a €10 refundable deposit. Pick them up beside the beer garden behind the Hippo House (weekends only, November to March, daily otherwise).

• If driving, arrange a Vienna weekday short-stay parking permit in advance or use a Park & Ride on the U4 line. On-site parking is limited, and most city streets have a two-hour limit.

What’s not allowed

Schönbrunn Palace

• Drones, selfie sticks, tripods, flash photography, and lighting equipment are not permitted. Mobile phones may only be used for non-commercial photos.

• There is no storage for luggage, umbrellas, large bags, or extra clothing, so travel light.

• Pets are not allowed on tours.

• Bicycles and personal vehicles are not permitted inside the palace park.

Schönbrunn Zoo

• Do not feed animals, climb barriers, reach into enclosures, bang on glass, shout, or play music.

• Bicycles, scooters, skateboards, and skates are prohibited; only very small children’s walk bikes with rims under 30 cm are allowed, at your own risk.

• Dogs are prohibited on palace grounds and in the zoo, except assistance dogs with valid ID, vaccination records, and a harness.

• Flash photography, selfie sticks, tripods, drones, and filming equipment are banned across the entire Schönbrunn estate, including the zoo.

Accessibility

Schönbrunn Palace

• Not suitable for wheelchair users, as some areas can only be reached via stairs and several State Rooms have no step-free access.

Schönbrunn Zoo

• Most areas are barrier-free, with free wheelchair hire available at all entrances (ID required as a deposit).

• Accessible toilets are in the Orangery, Elephant House, Rainforest House, and Tirolerhof Farmhouse.

• The Panorama Train offers smooth, hop-on-hop-off transport with a rear-wagon wheelchair lift.

• Avoid entering via the steep Tirolerhof gate if mobility is limited.

Additional information

Schönbrunn Palace

• Your meeting point depends on your ticket type and will be listed in your booking confirmation. It will be either the Group Center, the Ehrenhof Fountain (look for the green umbrella), or the Arrival Center at HOHO Bus Stop 30.

• Arrive 10 to 15 minutes before the start time; latecomers cannot join.

• Tours are conducted in one language, chosen at booking.

• Groups are capped at 25 guests for a more personal experience.

• In severe weather, the garden portion may be skipped; from November 8 to January 6, it is replaced with a Christmas Market visit.

Schönbrunn Zoo

• The palace and zoo share the same grounds, with the main zoo entrance about an 8-minute walk via Hietzinger Allee or roughly 10 minutes via Hietzinger Allee and Rustenallee.

• You’ll want to set aside a full day, spending 3 to 4 hours exploring the palace and gardens and another 2 to 4 hours at the zoo, depending on how much you’d like to see.

• These combo tickets are flexible and valid until the end of the calendar year, so you can visit both on the same day or return on different days if you prefer.

• The zoo is open daily from 9am, with seasonal closing between 4:30pm and 6:30pm.

• Visit the Bird House first, as it closes an hour before the zoo; most animal houses close 30 minutes early except the Aquarium–Terrarium and Tyrolean Farm, which close with the zoo.

• Mornings are best for fewer crowds, cooler weather, and more active animals.

• Check the daily feeding schedule on arrival; times may change without notice.

• Pack or grab a Schönbrunn Zoo map at the entrance so you can plan your route around feeding times—don’t miss the entertaining sea lion feeding show.

• Ask staff to stamp your ticket before exiting to visit Gasthaus Tirolergarten or Landtmann’s Parkcafé, as they are outside the zoo and unstamped tickets are invalid for re-entry.

• Your voucher will be emailed to you instantly.

• Please display the same at each ticket redemption point along with a valid photo ID.

Ticket Redemption Point

Skip-the-Line Tickets to Schönbrunn Zoo

• Redeem your ticket at Schönbrunn Zoo.

• Address: Maxingstraße 13b, 1130 Wien, Austria.

Get Directions to the Redemption Point

Meeting point

** Skip-the-Line Guided Tour Schönbrunn Palace & Gardens**

• Please check your final voucher for the meeting point details and specific instructions.