Museo del Prado & Reina Sofía Museum Guided Tour with Skip-the-Line Tickets

What to bring

• Visitors under the age of 14 must always be accompanied by an adult. Anyone between the ages of 14 and 18 who wants to visit the museum without an adult must present their national ID.

• Carry ample cash, especially if you want to dine or buy yourself souvenirs.

What’s not allowed

Prado Museum

• Food & drinks are prohibited inside the museum. You’ll find several dining options at the museum where you can grab a bite.

• Photography and videography are strictly prohibited inside the museum.

• Pets are not allowed at the museum.

Reina Sofia Museum

• Flash photography, tripods, and selfie sticks are not allowed inside the museum. Photography is strictly prohibited in area 206 (Guernica).

• Food & drinks are not allowed at the museum, as you’ll find various dining options at the venue.

Accessibility

Prado Museum

• The Prado Museum is accessible to wheelchair users or individuals with reduced mobility.

• The museum has accessible restrooms, elevators, ramps, and platforms.

• The auditorium and counters are also equipped with hearing loops.

• Guide dogs are welcome at the museum, subject to all the relevant documentation.

• You’ll find municipal parking spaces for those with disabilities on the Ruiz de Alarcón and Moreto streets.

• The museum also offers wheelchairs and baby seats on loan for free.

Reina Sofia Museum

• The museum loans special hearing loops for those with a hearing impairment.

• The museum is wheelchair/pram accessible.

Additional information

Prado Museum

• Admission is free from Monday to Saturday between 6pm and 8pm and on Sundays and holidays from 5pm to 7pm.

• All entrances have a free service to deposit outerwear and personal items you can’t carry into the museum, albeit with limited capacity—plan accordingly.

• You’ll find information points at all the museum’s entrances.

• While food & drinks are not allowed, you can grab a bite at Cafe Prado or at the Ionic Gallery Tea Room.

• Some sections of the museum may be subject to closures at the authorities’ discretion.

Reina Sofia Museum

• Admission is free on Monday, Wednesday, Thursday, Friday & Saturday between 7pm and 9pm.

• Admission on Sundays is free between 12:30pm and 2:15pm.

• The museum remains closed on Tuesdays.

• Guests with small backpacks must wear them in front to avoid disturbing other visitors and to avoid them brushing against the artworks.

• Your voucher will be emailed to you instantly.

• Display the voucher on your mobile phone with a valid photo ID at the meeting point.

• Please arrive at the meeting point 15 minutes before the scheduled time of your tour to avoid any delays.

Meeting point

• Please check your final voucher for the meeting point details and specific instructions.