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Paolo
Jan, 2025
Despite the crowds, the time slots allow you not to queue. All the attendants really nice, except one really rude and arrogant blond lady. Maybe it was an off day.View original review in ItalianVincenzo
Sep, 2024
Good experience, Florence full of art. Old palace beautiful but there are more beautiful monuments in the city. Only flaw in the ticket tour is that audio guide would have been included but at the appropriate time the headout app did not give it to me. Of the rest efficient tour packages.View original review in ItalianMelanie
Jul, 2024
Didn't actually need the reserved time ticket as there was no line when we arrived but with only a short visit in Firenze I didn't want to risk missing out. They let us in early and we explored the museum on our own. It is very impressive! The art and architecture are beyond belief and have held up so well over the years. Thoroughly enjoyed our visit.Lisa
Jul, 2024
Tickets were easy to acquire and entry was very simple. Palazzo Vecchio was a beautiful and interesting place to explore.Clive
May, 2024
Good to have a time slot and not worry about long waits. Lots of grandure and art ,and frescoes.Great main hall ,well worth a visit if in Florence
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Please arrive at the redemption point 15 minutes before the scheduled time of your visit to avoid any delays.
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Please display your mobile tickets and a valid photo ID at the museum.
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If you have purchased reduced-price tickets, please carry your valid photo ID proof for verification. Students must show their valid student IDs.
Ticket redemption point
Torre di Arnolfo
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Show your ticket at Torre di Arnolfo.
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Address: P.za della Signoria, 2, 50122 Firenze FI, Italy .
Get directions to the redemption point
Palazzo Vecchio
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Show your ticket at the Palazzo Vecchio ticket office.
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Address: P.za della Signoria, 50122 Firenze FI, Italy.
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Landmark: Visitors entrance from via dei Gondi.
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