Oskar Schindler’s Factory Guided Tour

Schindlers Factory The location is a museum situated in Schindlers Factory, full of artefacts and information which leads you through the occupation of Krakow during WW 2. There are set times for tour groups , as it does have the potential to become a bit crowded, but groups do move steadily through, inside we found the centre staff very helpful . We received confirmation texts prior to the visit to confirm the meeting point and who our tour guide would be. We met our tour guide Ewa outside as arranged where we were provided with head sets. Ewa was extremely skilled in her presentation, being both knowledgeable and informative. She was passionate in her narrative and inclusive, I am constantly humbled by the strength and fortitude of the tour guides that we have met on this strip , who deal with this awful period of history every day. Ewa also also took us in the Ghetto walking tour where you do see a part of the remaining wall, other land marks , including the memorial square with the bronze chairs, and the ghetto pharmacy ( we visited this later as it was also included in the ticket, the inside has been remodelled to what it originally was). We thoroughly enjoyed this trip and would recommend this tour, we intend to return at some stage to revisit Schindlers Factory as independent tourists to spend more time there. Please note that there is a cafe on site at Schindlers Factory plus a book shop where we purchased the English translation versions of ‘The Krakow Ghetto Pharmacy’, and ‘Childhood Behind Barbed Wire’ ( this one relates to Auschwitz and Birkenau ). They are resonantly priced but a lot more difficult to find in the UK.

The tour of the museum was very informative overall and highly recommended. We took the tour in English and our guide, Ewa, conveyed the information calmly, clearly, and very understandably. Even as German participants, we had no trouble following her, as her pronunciation was very clear and pleasant. Her background knowledge was extensive, well organized, and never overwhelming. Questions were answered in detail and the tour was always friendly, respectful, and professional. The museum itself focuses less on Oskar Schindler as a person and more on the history of National Socialism in Poland and everyday life under German occupation. It is important to know this in advance, but it does not detract from the visit, as the historical context is very impressive and informative. Even after the tour, they took the time to help us further, for example with orientation and recommendations. Overall, a very successful tour that left a lasting impression.

I had the privilege of visiting the Oskar Schindler’s Enamel Factory Museum today with the guided tour, and the experience was truly outstanding. Our guide delivered an exceptionally professional presentation of the site’s history, blending factual depth with personal insights and a genuine emotional touch. This approach made the complex events profoundly accessible and impactful, allowing the full weight of the place’s history to resonate deeply. The guide’s evident passion, combined with the inherently moving atmosphere of the location, created a memorable and powerful encounter. The detailed explanations were insightful and heartfelt, touching me on a personal level and enhancing my understanding of this important chapter in history. I highly recommend this museum—particularly with the guided tour—for anyone seeking a meaningful and well-presented exploration of Kraków’s wartime past. Thank you to the entire team, especially our exceptional guide, for an unforgettable visit.

The tour guide was absolutely incredible. So knowledgable, so lovely, very chatty. It was the best tour I've ever been on (having been to Poland before). I'm Jewish and I discussed my family history from Poland during the Holocaust and really felt that our history was represented, put across. It is SUCH an important job to share the history of what happened and the tour did exactly that. I have no words to describe how impactful it was, I can only imagine the impact it would have on people who have never been educated on it all and are learning it for the first time - despite my extensive education in school around our history, and growing up in the shadow of the Holocaust with my family history being spoken about my whole life, I still learned so much. Despite being in krakow for only 3 days this is by far the best thing I did and I'm so glad I took the time to participate in the tour- thank you so much.

Guide was very knowledgeable and had very good English explaining everything that we needed to know step by step around the museum. We thought we may have heard and seen more about Schindler but nevertheless it was interesting and we were allowed to take photos. Only downfall was organisation outside of the museum, especially in heavy rain with nowhere to shelter! We arrived 10 mins early as requested on booking, but tour started 10 mins late so standing in the rain waiting for 20 mins for our guide was not pleasant! We did get in ahead of the queue and you were allowed to put wet coats, umbrellas, etc into a locker if you wanted to.