New Hofburg Palace Entry Ticket with Audio Guide

What to bring

• Bring a valid photo ID to match the name on your booking if requested at the entrance.

• Carry your own headphones if you prefer, as the audio guide is included.

What’s not allowed

• Large bags, suitcases, and oversized luggage are not allowed inside the museum for security reasons.

• Pets are not permitted, except for registered service animals.

• Alcohol, drugs, and any form of intoxication are strictly prohibited on the premises.

• Flash photography, tripods, and filming equipment are not allowed inside the exhibition spaces.

Accessibility

• The museum is wheelchair accessible, with ramps and elevators available throughout the building.

• Accessible restrooms are available on site. Staff are trained to assist visitors with mobility needs.

Additional information

• The audio guide is available in 10 languages, including German, English, French, Hungarian, Italian, Japanese, Chinese, Korean, and Czech.

• The entrance is at the Weltmuseum Wien, Heldenplatz.

• Your ticket includes entry to the New Hofburg Palace, Weltmuseum Wien, the Collection of Historic Musical Instruments, and the Imperial Armoury.

• Live tour guides are not included; this is a self-guided audio tour.

• You are not on the official website of the KHM Online Shop; orders cannot be made here.

• All prices include VAT.

• Free cancellation is available up to 24 hours in advance for a full refund.

• Reserve your spot now and pay later to keep your travel plans flexible.

• Your voucher will be emailed to you shortly.

• Display the voucher on your mobile phone with a valid photo ID at the starting point.

• Please check your final voucher for the starting point details & specific instructions.