Museums

9/11 Memorial & Museum Tickets

Women observing the 9/11 Memorial in New York City.

South Tower Excavation exhibit at a museum with twisted steel beam.

9/11 Museum exhibit with September 11, 2001 text and map display.

Fire truck Ladder 3 exhibit at 9/11 Museum, New York City.

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体験開始の24 時間前まで無料でキャンセルできます。

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Experience the 9/11 Memorial & Museum with these tickets that unveil poignant tales, pivotal artifacts, and symbols of resilience.

4.6/5

(3,881)

Noel

Nov 2025

予約確認済み

5/5

Jose was an excellent giide who shared with us many stories of pre 9/11 and beyond. He's VERY knowledgeable about the history before ( decades) and after. We were actually surprised to learn so much even about the architecture. He brought to our attention what you DON'T hear standing at the pools and significance of the WHY. The museum's significance stands on its own. We totally appreciated our almost 5 hour visit. For full appreciation, I would recommend high school age up. Just tried to upload some great photos - rejected- sorry...

Snezana

Oct 2025

予約確認済み

5/5

Although it was a cloudy, raining afternoon, there were large crowds gathered in front of the memorials as well as the museum. The artifacts and information videos brought chills down my spine. People were emotional and had tears that brought the experience to another level. This is definitely a must see if you go to NY. Remembering that day and the world's reaction only enhanced how tragic this event was in 2001! A definite must see!

Lilli

Oct 2025

予約確認済み

5/5

Very touching w all the voicemails and stories of ppl throughout this horrible time in our country. The love and strength that ppl showed was amazing! Your museum represented that thru all the personal stories and items from all of that. Only wished that the written items that described or explained the artifacts and etc was that it was lighted bc I couldn't read it bc it was dark.

Dive into the heart of history with your ticket to the 9/11 Memorial & Museum, an emotional journey that resonates globally.

Stand beside the reflecting pools, where North America's largest manmade waterfalls resonate with deep emotions and stories.

Get access to "In Memoriam," remember the brave souls who lost their lives and know their stories.

Marvel at the monumental endurance in the Foundation Hall, especially the last column, while learning the events surrounding it.

For a deeper experience, choose the Ground Zero tour with skip-the-line tickets to the Museum.

9/11 Museum timed-entry ticket

Access to the Museum's current exhibitions

Access to 9/11 Memorial, Survivor Tree, and Memorial Glade

Free Wi-Fi

9/11 Memorial & Museum $2 service fee

Ground Zero Guided Tour & 9/11 Museum Skip-the-Line Tickets (optional)

これらのチケットは、体験開始の24 時間前までキャンセルが可能で、全額払い戻しを受けることができる。

4.6
3,881 口コミ
口コミの収集方法
これらの評価には、ヘッドアウトのゲストと、この体験を現地で運営している信頼できるパートナーの両方からの検証済みの口コミが含まれています。すべての口コミは、実際にこの体験をした旅行者からのものです。
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Noel
Nov 2025
予約確認済み
5/5
Jose was an excellent giide who shared with us many stories of pre 9/11 and beyond. He's VERY knowledgeable about the history before ( decades) and after. We were actually surprised to learn so much even about the architecture. He brought to our attention what you DON'T hear standing at the pools and significance of the WHY. The museum's significance stands on its own. We totally appreciated our almost 5 hour visit. For full appreciation, I would recommend high school age up. Just tried to upload some great photos - rejected- sorry...
Julia
Nov 2025
予約確認済み
5/5
An absolute must-see when in New York. It’s not only a testament to a piece of history that so many of us witnessed — even if only on the news — but what moved me most was the love that resonated throughout the memorial: the last phone calls and words from the victims, the sense of community, and the incredible strength of all the people who supported one another through their grief.
Nancy
Nov 2025
予約確認済み
5/5
James was a great tour guide and we learned so much. He was super responsive to our questions and a fountain of knowledge on 911 history and NYC.
Scott
Nov 2025
予約確認済み
5/5
The museum was very well organised, we added the option of the audio guide that just added to the experience. Will definitely return.
Judy
Nov 2025
予約確認済み
5/5
We thought that the movie was well done , not at all what we were expecting, but excellent

Journey Through Resilience & Remembrance

Your day at the 9/11 Memorial & Museum begins amidst the twin reflecting pools, a vast expanse of tranquility accentuated by North America's largest manmade waterfalls. Here, the heartstrings tug a little harder, as the names inscribed into bronze panels of everyone who perished in the attacks whisper tales of what once was. Witness the white oak trees, each distinctive in its growth pattern, resonate with the individuality of the lost souls. Amidst them, stands the Survivor Tree, a Callery Pear tree. Its revival from the ashes of devastation and the juxtaposition of its gnarled stump with smooth new limbs symbolize the undying spirit of hope and endurance.

Inside Chronicles of Time & Tragedy

As you transition indoors, over 11,000 artifacts await, chronicling the fateful day and its aftermath. The Historical Exhibition paints the timeline, from the day before 9/11 to the aftermath, also shedding light on tales from the Pentagon and Flight 93. Continuing forward, faces and stories come alive in "In Memoriam," putting a human touch to the numbers and statistics of the tragedy. The enormity of the event is captured in the Foundation Hall, with the imposing last column and slurry wall.

9/11 Museum and Memorial

月曜日	09:00 - 19:00	最終エントリ 18:00
火曜日	クローズド
水曜日	09:00 - 19:00	最終エントリ 18:00
木曜日	09:00 - 19:00	最終エントリ 18:00
金曜日	09:00 - 19:00	最終エントリ 18:00
土曜日	09:00 - 19:00	最終エントリ 18:00
日曜日	09:00 - 19:00	最終エントリ 18:00

Mercer Labs

月曜日	11:00 - 08:00	最終エントリ 06:45
火曜日	11:00 - 08:00	最終エントリ 06:45
水曜日	11:00 - 08:00	最終エントリ 06:45
木曜日	11:00 - 08:00	最終エントリ 06:45
金曜日	10:00 - 08:00	最終エントリ 06:45
土曜日	10:00 - 08:00	最終エントリ 06:45
日曜日	10:00 - 08:00	最終エントリ 06:45

Important Information

There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.

Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.

Service animals are allowed at the Memorial.

All visitors and baggage are subject to security screening, including any personal mobility devices.

Your voucher will be emailed to you shortly.

Please display your mobile voucher along with a valid photo ID at the ticket redemption point.

Kindly ensure that you arrive 10-15 minutes before the start time of your experience to avoid any delays.

Ticket Redemption Point

Redeem your ticket at 9/11 Memorial & Museum.

Address: 180 Greenwich St, New York, NY 10007, United States

Get Directions to the Redemption Point