Museums

9/11 Memorial & Museum Tickets

Women observing the 9/11 Memorial in New York City.

South Tower Excavation exhibit at a museum with twisted steel beam.

9/11 Museum exhibit with September 11, 2001 text and map display.

Fire truck Ladder 3 exhibit at 9/11 Museum, New York City.

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Choose your entry time, stay as long as you like

キャンセル無料

体験開始の24 時間前まで無料でキャンセルできます。

Book now, pay later

Book now without paying anything. Cancel for free if your plans change.

4.6/5(3,987)

Patrick M

Family

予約確認済み

2026年4月

As visitors from South Africa, we found the 9/11 Memorial truly touching. Seeing the names and standing by the reflecting pools made the tragedy feel deeply personal. The quiet, respectful atmosphere in the heart of the city is incredibly powerful. It’s an experience we will never forget.

George W

Group

予約確認済み

2026年3月

The 9/11 experience was great but only after I paid for it a second time at the venue. The tour company "Headout" are total scammers. The guide never showed up for our 3pm tour and despite giving them proof that we were at the meeting point 35 mins before the due time they said we were a no show and refused me a refund. They also said 5 other people never showed up. I came to USA from Ireland specifically to visit the 9/11 memorial so why on earth would I not show up after paying 210 dollars. I would advise everyone to use a more reputable company to book your tours and avoid Headout.

Giulia S

Solo

予約確認済み

2026年2月

I aspected a lot, but everything went over. The atmosphere was very intimate and intense. Everything is explained perfectly, and the exhibitions bring you really into the 9/11. Thank you for this amazing opportunity, I learned too many things

Edwin D

Group

予約確認済み

2026年1月

La entrada al Edge temprano es una muy buena decisión si quieres tener espacio para tus fotos, y le memorial tiene su fuerte significado el cual necesita del respeto correspondiente para poder observarlo. HEADOUT el mejor aliado para las entradas. Siempre encontré las entradas aunque en las páginas oficiales estuvieran agotadas

Emma B

Group

予約確認済み

2026年1月

Wow! What a fabulous experience. We booked the 911 museum with an added 90 Min group tour. We had Tim M as our guide & he was so informative, lots of stories & added information. He really bought the tour to light & kept it very interesting taking added care not to keep us out in the cold for too long.

Georgina W

Couple

予約確認済み

2026年1月

The museum is so beautifully done: I learnt so much that I didn't know and enjoyed the chance to say my prayers to everyone who lost their lives that day.

Visit one of the world’s most significant memorial sites, built on the original World Trade Center grounds and dedicated to honoring the victims of September 11 through thoughtful design and storytelling.

Your ticket includes entry to the 9/11 Museum’s core exhibitions, offering detailed narratives, firsthand accounts, multimedia displays, and artifacts that document the day and its global impact.

See the last column, the original slurry wall, personal belongings, and large-scale remnants from the Twin Towers, along with the “In Memoriam” exhibition that gives faces and stories to the names.

Spend time at the twin reflecting pools, surrounded by white oak trees, and visit the Survivor Tree, a living symbol of hope, recovery, and resilience that endured against all odds.

Enhance your visit with a guided Ground Zero tour and skip-the-line access to the museum, perfect for those who want expert-led storytelling and a deeper understanding of the site’s history and significance.

9/11 Museum timed-entry ticket

Access to the Museum's current exhibitions

Access to the 9/11 Memorial, Survivor Tree, and Memorial Glade

Free Wi-Fi

9/11 Memorial & Museum $2 service fee

Ground Zero Guided Tour & 9/11 Museum skip-the-line tickets (as per option selected)

これらのチケットは、体験開始の24 時間前までキャンセルが可能で、全額払い戻しを受けることができる。

3,987 口コミ
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Patrick M
Family
予約確認済み
2026年4月
As visitors from South Africa, we found the 9/11 Memorial truly touching. Seeing the names and standing by the reflecting pools made the tragedy feel deeply personal. The quiet, respectful atmosphere in the heart of the city is incredibly powerful. It’s an experience we will never forget.
Benedikt K
Couple
予約確認済み
2026年4月
The Audio recordings of the victims and the interactive World map in the end.
Clemens D
Couple
予約確認済み
2026年4月
9/11 museum is fascinating and depresseing at the same time. The 9/11 memorial is a very worthy way of remembrance!
Tharun M
Solo
予約確認済み
2026年4月
I don't want $100 , thank you and I'm not satisfied with the booking or trip
Consuelo G
Couple
予約確認済み
2026年4月
E' andato tutto bene, flessibili nell'orario e bella esperienza!

Step into a place of remembrance, reflection, and resilience at the 9/11 Memorial & Museum, where powerful storytelling, historic spaces, and personal artifacts create a deeply moving journey through one of the most defining moments of modern history.

Getting started

Arrive at the 9/11 Memorial & Museum at your selected time slot and enter through the main museum entrance at the World Trade Center site. All visitors must undergo a mandatory security screening, similar to airport security checks. Present your validated ticket at entry; a government-issued photo ID may be requested. Large bags are discouraged, and security procedures are in place to ensure a respectful and safe experience for all visitors.

What to expect

9/11 Memorial & Museum

A world-renowned cultural institution located at Ground Zero, the 9/11 Memorial & Museum honors the victims of September 11, 2001, while documenting the events, aftermath, and lasting global impact of the attacks.

Features

Twin Reflecting Pools: Stand at the footprints of the original Twin Towers, where North America’s largest man-made waterfalls flow into serene pools etched with the names of nearly 3,000 victims, creating a space for quiet reflection.

Survivor Tree: See the Callery pear tree that survived the attacks and was nursed back to health, now standing as a living symbol of hope, resilience, and renewal amid the white oak grove.

Historical exhibition: Follow a detailed chronological narrative of September 11, from the morning before the attacks to their immediate aftermath, including powerful coverage of the Pentagon and Flight 93.

In Memoriam exhibition: Connect personally with the individuals behind the tragedy through photographs, recorded memories, and stories shared by families, friends, and colleagues.

Foundation Hall: Witness some of the museum’s most iconic elements, including the original slurry wall that held back the Hudson River and the last column, covered with messages left during recovery efforts.

Artifacts and multimedia displays: Explore thousands of objects, audio recordings, and large-scale remnants that bring history into focus while honoring the human stories at its core.

Enhance your visit with an expert-led walking tour of the World Trade Center site, followed by priority access to the museum. Ideal for visitors seeking deeper historical insight, contextual storytelling, and a more structured experience.

Accessibility

Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial.

All public restrooms have wheelchair-accessible stalls.

Service animals are allowed at the Memorial.

Additional information

There are no age restrictions; however, the exhibition may not be appropriate for visitors younger than 10 years of age.

All visitors and baggage are subject to security screening, including any personal mobility devices.

Your voucher will be emailed to you shortly.

Please display your mobile voucher along with a valid photo ID at the ticket redemption point.

Kindly ensure that you arrive 10-15 minutes before the start time of your experience to avoid any delays.

Ticket Redemption Point

Redeem your ticket at 9/11 Memorial & Museum.

Address: 180 Greenwich St, New York, NY 10007, United States

Get Directions to the Redemption Point