Istanbul Hop-on Hop-off Bus Tour

When we bought the combined Hop-on hop-off bus tour + Bosphorus cruise, we had an indicaton that the cruise had three departure schedules at 12:00, 15:30, and 18:30. Counting on that, we made plans for the latest departure at 18:30. Later on, we were told that we had to be back at the departure point by 15:30 since the latest cruise departure was at that time. We tried to explain but the Bus personnel referred us to the cuise boat company. The young lady of the cruise comapny said she had no idea and could not help. She had no one to call either. It completely derailed our plans hence we just dropped the cruise part of the ticket although we had paid for it. upon our return, we separately bought a cruise ticket at the docks :( The hop-on hop-off experience was good and the personnel helpful in general but no one knew how to address the gap between the offer and the reality of the situation. Please see below an excerpt of the confirmation e-mail we received shownig a late departure for the cruise at 18:30: Boat tour • Your host will bring you to the boat located within 15 min walking distance from the BUSFORUS stop. • Meet your Bosphorus boat tour host at Topkapi Cafe. • Address: Cankurtaran, Soğuk Çeşme Sk. No:4, 34122 Fatih/İstanbul, Türkiye. • Departure timings: 12:00, 15:30, 18:30. • The boat tour can be taken anytime on the same day or the next day Thank you, Antonio and Maria Jose

Almost everything was very good, the only problem we had was that the headphones gave small electric shocks so it was uncomfortable to use them at times.

The experience ws ok, but audio wasn't as informative as Hop-On Hop-Off tours I have done in other cities. No anecdotal commentary on the country's culture and people. No announcements for "get off here to see X, Y, Z", etc.

Everything went smoothly from booking to the experience. We always try to do the Hop-on Hop-off bus in every new city to get an overview. Istanbul did not disappoint.

We love this experience, we see some of the most important sights in Instabul and we found explaining in greeks that you doesn't say that it was included and the greeks as language.. We had the combo with the boat and was a very nice experience bothering.