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Hell's Gate Experience

Geothermal mud pools and steam vents at Hell's Gate, Rotorua, New Zealand.

The ultimate relaxation getaway featuring a self-guided interactive geothermal walk, followed by a relaxing mud bath and a sulfur spa.

Highlights

  • Escape city life to experience the wonders of Rotorua's geothermal reserve featuring a self-guided interactive geothermal walk, a mud bath, and a spa.

  • Go on a guided or self-guided interactive geothermal walk to witness a magical hot waterfall and get your hands dirty with a Maori carving.

  • Enjoy a soak in the geothermal mud bath at the reserve, a practice used by the local Maori for over 800 years.

  • Cleanse yourself off in a sulfur spa and a cold plunge pool for some much-needed TLC.

Inclusions

  • Geothermal walk

  • Māori carving

  • Mud foot pool

  • Mud baths

  • Sulphur spas

  • Cool plunge pool

  • Complimentary Shuttle Service (booking is essential)

Cancellation policy

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Treat yourself to all three of Hell’s Gate's most popular experiences with this package. Join the guided or self-guided interactive geothermal walk or indulge in the relaxing geothermal mud and sulphur waters. This is a great way to experience the healing properties that local Māori have been using for centuries. More importantly, it's a Rotorua experience you’ll always cherish. Your ticket also includes a geothermal walk that lasts from 1 to 1.5 hours, as well as Māori carving. Then, bathe in the famous mud baths and soak in the sulphur spas or the cool plunge pool.

Tip: Complimentary guided tours depart daily, please see Hell's Gate website for the latest departure times.

Important Information

  • We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.

  • This experience is recommended for travellers with heart problems or other serious medical conditions

  • The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.

  • The spa facility is wheelchair accessible with the appropriate ablutions. The tracks through the geothermal reserve are made with natural stone from the area and therefore we recommend only wheelchairs made for off-road situations accompanied by an experienced helper.

Discounted Tickets

Children aged 3-11 enjoy reduced ticket pricing (carry a valid photo ID).

  • Your voucher will be emailed to you instantly.

  • Please display your mobile voucher along with a valid photo ID at the ticket redemption point.

  • If you have purchased reduced-price tickets, please carry your valid photo ID proof for verification.

  • Kindly ensure that you arrive 10-15 minutes before the start time of your tour to avoid any delays.

Ticket Redemption Point

  • Redeem your ticket at Hell's Gate Geothermal Reserve and Mud Spa.

  • Address: State Highway 30, Tikitere, Rotorua 3010, New Zealand.

Get Directions to the Ticket Redemption Point

Getting There

Hell’s Gate provides a complimentary shuttle pick-up and drop-off, available from within the Rotorua central area. Bookings are essential, please check the Hell's Gate website for the latest shuttle timetable and to contact the provider to organize your shuttle service.

Validity

This ticket is valid for the date and time selected during checkout.

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