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The Phantom of the Opera Musical London | Story | Cast | Timings | Reviews

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Best Safety Standards

This venue is COVID SECURE and follows all safety measures recommended by the government to ensure that you enjoy a safe and socially-distanced theatre-going experience. Know More

See it Safely

Safe Experiences

Wondering about all that’s being done to keep you safe? Find out more about the safety measures and COVID-safe protocols theatres have implemented to ensure your safety.

Social Distancing Measures

  • The venue has been redesigned to minimize contact among all viewers
  • Different groups will be seated separately
  • Pre-ordering of interval snacks will be facilitated wherever possible
  • Cashless and paperless transactions are recommended.
  • All viewers are requested to keep their belongings to a minimum since cloakroom facilities may be closed
  • Activities such as taking photographs with the artists or autograph signing may be restricted

Preventive Safety Measures

  • Protective gear such as masks are mandatory to enter the venue
  • All viewers will be subjected to temperature checks before entering the venue

Sanitization Measures

  • Theatres will be cleaned after every show
  • Hand sanitizers will be provided at each entry and exit

Contactless E-Tickets

  • Only print-at-home tickets and e-tickets will be accepted

Know More

The Phantom of The Opera

West End Reopening | Musical | Romance

Her Majesty's Theatre

Haymarket, St. James's, London SW1Y 4QL, UK

Reopening Date

27th July, 2021

About the Show

Musical genius Andrew Lloyd Webber brings to life the evocative story of The Phantom of the Opera at London’s West End. This moving saga has won hearts and accolades across the world, including Tony and Laurence Olivier Awards. More than a 100 million of The Phantom of the Opera tickets have been sold worldwide, making it the one of most successful musicals in history.

The mesmerising tunes and grand set design work together to narrate the moving and haunting story of the Phantom. The stellar star cast includes Ben Lewis and Kelly Mathieson directed by Harold Prince. The Phantom of the Opera will entertain you and leave you musing over the frailty of love.

The Story

Intrigue and unrequited love dominate the plot of The Phantom of the Opera West End. The musical has been adapted from Gaston Leroux’s book. A ‘phantom’ is known to haunt the Paris Opera House and he takes a young opera singer, Christine Daae, under his tutelage. He guides her and pulls strings in his sinister way to ensure she gets the lead in the play. He finds resistance from Raoul, the young lover of Christine and a mysterious opera guest, the Persian.

In a love story that is bound for tragedy, he reveals himself to Christine who sees his grotesque real self. What happens next is the basic upheaval of human emotions and drama. Set against the grand stage of the Paris Opera House, it provides the perfect backdrop for timeless songs like ‘The Music of the Night’, ‘All I Ask Of You’ and ‘The Phantom of the Opera’. It’s a story that tugs at raw human emotion of simply wanting someone to be loved.

phantom of the opera west end

Show Details

Show Details

Show Timings

Mon - Sat: 7:30 PM
Thur & Sat: 2:30 PM

Leading Roles
Ben Lewis as The Phantom
Kelly Mathieson as Christine Daaé
Jeremy Taylor as Raoul, Vicomte de Chagny

Directed by
Harold Prince

Composer & Co-Orchestrator
Andrew Lloyd Webber

Top Songs
“The Phantom of the Opera”, “The Music of the Night”, “The Point of No Return”, and “All I Ask of You”

Know Before You Go

2 hours, 35 minutes, with one intermission

Suitable for ages 10 and up.

Available Facilities
In-house lounge
Coat check
Wheelchair accessible

Her Majesty's Theatre has a seating capacity of 1,216.

Dress Code
Smart and casual wear is recommended. Keep in mind, the theater is air conditioned throughout the year and can get a bit chilly.

The Phantom of the Opera | Reviews West End London

“The music is soaring and operatic. The characters are archetypes in a way that speaks to the timelessness of mythology. For example, the Phantom is flesh and blood and also "there, inside your mind". He is the angel of music, but he looks like the devil.”
The Guardian

“The Phantom Of The Opera continues to play to packed houses and, in every way, is an example, perhaps a high water mark, of magical theatre of the ornate, musical kind. Harold Prince's direction is as effective, sharp and detailed as ever”
British Theatre

The Phantom of the Opera Musical London Tickets

Looking out for discounts on Phantom of the Opera London tickets?

Have a look at the real-time seat availability and prices of different sections for Phantom of the Opera on West End. In the interactive seat-map, select the date that you would like to watch the show and check out the seats available for that day. You can filter the seats as per your desired price range and purchase tickets directly.

Her Majesty's Theatre - Phantom of the Opera West End Ticket Prices

Stalls: £96 - £210
Royal Circle: £72 - £150
Grand Circle: £72
Balcony: £39

Check Real-Time Seat Availability & Prices
Find Best Seats

Her Majesty's Theatre Seating Plan will help you find the best seats for Phantom of the Opera on West End.

Use promo code WE10 and save £10 on Phantom of the Opera London tickets

Her Majesty's Theatre, London

Her Majesty's Theatre London, located at Haymarket, first opened its doors to the public in 1705, many years ago.. Since then, it has been home to numerous shows and musicals, the latest of which is The Phantom of the Opera, all set to reopen on 27 July 2021. Conveniently located near to St. James' in London’s West End, you can reach Her Majesty's theatre via bus as well as cab.

  • Reopening Date: 27 July 2021
  • Address: Haymarket, St. James's, London SW1Y 4QL, UK
  • Seating Capacity: 1167
  • Seating Plan: Check out the Her Majesty's Theatre London Seating Plan
  • The Phantom of the Opera London Lottery, TKTS, Day Seats

    Apart from getting tickets for Phantom of the Opera online, there are other ways to obtain West End tickets for cheap, such as:

    TKTS: The TKTS booth obtains its inventory directly from the theatre based on availability, and sells them for cheap.

    Phantom of the Opera TKTS

    Phantom of the Opera LOTTERY

    Phantom of the Opera DAY SEATS


    Q: Is there a way to purchase Phantom of the Opera West End TKTS tickets online, instead of waiting in line at the TKTS booths?
    A: Unfortunately, no. The only way to purchase tickets is in person at the TKTS booth in Leicester Square.

    Q: Is there an age limit for the show?
    A: No, but the show is suitable for those of age 10 and up.

    Q: What time should I arrive at Her Majesty's theatre?
    A: Doors open 45 minutes before show time. We recommend arriving at least 30 minutes before curtain.

    Q: Can I take photographs or videos of the show?
    A: The use of cameras (still and video) and sound recorders is not allowed inside the theatre.

    Q: What do I wear to the show?
    A: There is no specific dress code. Formal attire is not required; semi formal or smart casual is recommended.

    Q: Is there a possibility that I will get partial view seating if I purchase discount tickets for Phantom of the Opera West End?
    A: When booking with Headout, you will get to select your specific seats, thus, ensuring you do not get stuck with partial view. However, if you opt to try and win lottery tickets, or purchase day seats, your seats will be allocated at the discretion of the Box Office, which can potentially mean partial view seating or split seats.