From Krakow: Auschwitz-Birkenau Guided Tour with Hotel Transfers

I recently took a guided tour of Auschwitz-Birkenau and wanted to offer some constructive feedback about the experience. First of all, visiting such an important and deeply moving historical site is something I will always value. The significance of the place and the opportunity to reflect on the events that happened there are incredibly important. The guide was knowledgeable and clearly passionate about sharing the history. However, the pace of the tour felt quite rushed. In many of the rooms and exhibits we had only just entered when the group was already being moved along, often because another tour group was waiting to come in behind us. This made it difficult to fully absorb the information and reflect on what we were seeing. Given the gravity of the site, having a little more time in each area would really help visitors appreciate the history and atmosphere. At times it felt as though we were moving from one space to the next without the opportunity to properly take things in. This meant that some of the experience felt a bit fragmented, and it was easy to feel like we had missed important details. Fortunately, I had visited previously and was able to share some of the context and information with my wife after we left, which helped fill in some of the gaps. However, for first-time visitors this could make the experience feel less complete than it should be. Overall, I still appreciate the effort that goes into organising tours at such a busy and significant site. My only suggestion would be to consider allowing slightly more time in key areas or spacing groups a little further apart so visitors have the chance to reflect and fully engage with the history. Thank you for preserving such an important place and continuing to educate visitors about its history

Our Trip Was An Absolutely Brilliant Trip from start to finish Birkenau Really touched my heart. Our Driver provided a lunch which cost 60 Slt (€15) & it had everything you could need. Our tour guide Jana was amazing & very passionate about her job & you could hear this in the way she explained everything as we moved along on the tour. Definitely recommend this tour.

The tour was fab from pick up the driver was very informative and once getting to Auschwitz the guide was very good and got me very interested in what she had to tell us. very kind and concerned about her group on how they were reacting to what she was telling us about the terrible things that happend there and at there

No fault with this company,easily able to book on the website then received confirmation and a message with an itinerary with minutes. They were on time well slightly early to pick us up we got there in good time to use the bathroom and get a coffee,the rest went very smoothly highly recommend them.

Our driver Bartek was brilliant, door to door service, and escorted us safely to Auschwitz where he waited with is to meet Katchya our guide. Both were great, and Bartek kept in contact with us ti ensure he was there when the tour finished. Excellent experience, brilliant service, thank you.