Phuket Airport Private Transfer To/From Hotels in Phuket, Khao Lak or Phang Nga

What to bring

• Confirmation and ID: Bring your confirmation or voucher and a photo ID to present to the guide on pickup.
• Luggage allowance: Pack within the limit of one standard-sized suitcase and one hand luggage per person.

What's not allowed

• Pets: Do not bring pets, as this transfer service is not suitable for them.
• Additional or oversized baggage: Additional and/or oversized baggage may incur a surcharge, payable directly to the driver at the time of service.
• Infants on laps: Do not seat infants on laps, as this is not permitted during the transfer.

Accessibility

• Wheelchair access: The service is wheelchair accessible for collapsible wheelchairs, and you must advise the supplier when booking.

Additional information

• Domestic arrivals meeting point: For domestic flights, meet the I Asia Thailand team at Exit 1, the main door inside the domestic terminal.
• International arrivals meeting point: For international flights, exit Door 2, walk to the end, turn left, and meet the representative by pillar B holding a sign with your name.
• Service hours: The transfer service operates 24/7 for your arrivals and departures.
• Flight delays: You do not need to contact the operator if your original flight is delayed, as guides will track your flight.
• Flight changes: If your flight number changes, email guest@iasiathailand.com at least 6 hours before your scheduled service time.
• Booking changes: If your travel plans change, I Asia Thailand will try to adjust your booking to match your new arrangements free of charge.
• Hotline: You can contact I Asia Thailand at +66 96 821 3089 within their stated operating hours or email thailand@iasiathailand.com for support.

• Please check your final voucher for the redemption details and specific instructions.
• Your voucher will be emailed to you shortly.