Narita Airport (NRT) Private Transfer

What to bring

• Contact details: Provide your WhatsApp number when booking and reply to the driver on the service day.
• Booking confirmation: Check your confirmation email sent 3 days before service and review all details.
• Luggage details: Share accurate passenger and luggage counts, including any oversized items, when booking.
• Cash for extras: Bring cash if you expect extra waiting time, extra stops, or other additional fees.

What's not allowed

• Overcapacity: Do not exceed the vehicle's maximum passenger or luggage capacity, or your transfer may be declined.
• Unbooked oversized items: Do not bring extra or oversized luggage that has not been counted as additional passengers.
• Out-of-area stops: Do not request locations beyond the designated service area for your selected route.

Accessibility

• Mobility access: The service is stroller or pram accessible and suitable for guests with limited mobility.
• Infant seating: Infants must sit on laps since dedicated infant seats are not provided.

Additional information

• Pickup timing: Be ready at your pickup point 5 minutes before the scheduled time.
• Airport pickup wait: If flight tracking is selected, the driver waits up to 90 minutes after landing.
• Standard waiting: Without flight tracking, the driver will wait up to 30 minutes after landing.
• Non-airport waiting: For non-airport pickups, free waiting time is 15 minutes at the designated location.
• Flight details: Provide your flight details accurately when booking so the provider can arrange airport pickup and apply flight tracking if selected.
• Driver contact: The driver will contact you via WhatsApp or email on the service day, so check and respond promptly.
• Vehicle capacity: A 5-seater accepts up to 5 people with 4–5 suitcases, and a 9-seater accepts up to 9 people with 8–9 suitcases.
• Large items: Count large suitcases, strollers, or instruments as 2 regular suitcases when planning luggage.
• Extra fees handling: Add any expected extra fees during booking or prepare cash to pay the driver.
• Meet & Greet option: If you select Meet & Greet, the driver will wait with a name sign at the agreed point.
• Standard pickup map: If you do not select Meet & Greet, you'll receive a detailed pickup map and meeting instructions.
• Confirmation changes: If you need to change details, contact the provider at least 2 days before your service.
• Liability note: The provider is not liable for losses caused by flight delays, so plan suitable timing for your transfer.

• Please check your final voucher for the redemption details and specific instructions.
• Your voucher will be emailed to you shortly.