The Dubai Balloon at the Atlantis Tickets

What to bring

• Comfortable, casual clothing is recommended. Bring a jacket as it might be cooler once the balloon reaches its maximum height, especially at night.

• It is recommended to avoid wearing heels.

What's not allowed

• Big bags will not be permitted onboard. However, backpacks and purses will be allowed.

• Anyone under the influence of alcohol or any other drugs is strictly not allowed to fly.

Accessibility

• The experience is accessible for wheelchairs and baby strollers. Please speak to a Ground Crew member for assistance loading and unloading the balloon gondola.

• The wheelchair/stroller must have a braking/locking system to prevent unsecured movement in flight. This function will be checked and verified by the ground crew before boarding.

• There are extra wheelchairs on-site which you can use for the duration of the flight.

• This activity is not recommended for pregnant women over 3 months, individuals with heart problems, serious knee or back pain, those who've had major surgery in the last 6 months, or those with height phobia.

• All passengers will need to sign the declaration at the venue that he/she doesn’t have any of the health problems mentioned above.

Additional information

• Check the weather before your visit. While tickets are non-refundable, they are open-dated, so you can reschedule if the weather isn’t suitable for flying.

• Children under 18 must be accompanied by an adult aged 21 or older.

• Flights last 10 minutes. Duration may vary due to loading, offloading, and queues. Allow for potential extended time during peak periods.

• The Dubai Balloon at Atlantis official operational timings are 5:30am to 11:00am and 6:00pm to midnight till October.

• Your voucher will be emailed to you shortly.

• Display the voucher on your mobile phone with a valid photo ID at the starting point.

• Please check your final voucher for the starting point details & specific instructions.