Combo: Ain Dubai + Burj Khalifa Tickets

What to bring

Ain Dubai

• Bring a valid photo ID to match the name on your booking if requested at the entrance.

• Carry your same-day ticket to validate parking for up to 4 hours at Bluewaters Island.

• Dress appropriately and follow any dress code or conduct guidelines as posted by Ain Dubai.

Burj Khalifa

• Bring along a valid physical or digital copy of your ID to be shown at the entrance of the attraction.

What’s not allowed

Ain Dubai

• Outside food and drinks are not permitted inside the venue.

• Alcoholic beverages are only allowed if specified in your ticket type.

• Large bags, suitcases, and oversized luggage are not allowed for security reasons.

• Pets are not permitted, except for registered service animals.

Burj Khalifa

• No large pieces of luggage are allowed inside, but you can check them in at the Secure Baggage Area at the entrance on the ground floor. Handbags, cameras, and other small accessories are allowed inside.

• No outside food or beverages are allowed at the Burj.

• Baby strollers are not allowed inside the venue.

• Pets are not permitted, except for registered service animals.

Accessibility

Ain Dubai

• This experience is accessible by wheelchair and pram/stroller.

Burj Khalifa

• The Burj Khalifa is wheelchair accessible.

Additional information

Ain Dubai

• Children under 3 enter free but must be accompanied by an adult.

• Child tickets apply to ages 3–12; adult tickets are for ages 12 and above.

• Children aged 16 years and under must be accompanied by an adult aged 21 years or older.

• Please be aware that cabin assignments for groups may be subject to change based on availability.

• Guests must wait in line and board the next available cabin. Queue jumping is not permitted.

• The number of guests permitted per cabin is subject to change based on current health and safety regulations. The standard maximum capacity is 40 passengers, with the exception of private cabins.

• To ensure compliance with health and safety regulations, limitations may be imposed on the size and number of bags, backpacks, suitcases, and similar items permitted on board.

• All bags will be inspected before entering the venue as a security measure.

• F57 Bus is available from Jebel Ali metro bus stop to Bluewaters Island daily from 6am to midnight (Friday until 1am).

• Validate your parking at the nearest ticket office by presenting your same-day ticket to enjoy up to 4 hours of free underground parking.

• Follow all posted safety instructions and staff guidance during your visit.

Burj Khalifa

• Tickets are available at time slots of 30 minutes.

• It is recommended to check the weather forecast beforehand to ensure that your views won't be obstructed.

• Children under the age of 13 must be accompanied by an adult at all times.

• Free Wi-Fi is available at the premises.

• The Burj is a must-see on every tourist's Dubai itinerary. This may lead to some delays during peak hours and very busy days.

• Expect a considerable wait time as you stand in the ticketing queue as well as the elevator queue.

• You can enter only at the time slot you choose during checkout. Once inside, you can stay for as long as you like. Typically, tourists spend an average of 40 minutes at the observatory.

• The sunset hours between 6:30pm and 7pm are the best time to visit the top floors of the Burj. At dusk, the vivid orange skies offer mesmerizing vistas from the vantage point.

• Children under 4 can enter the Burj Khalifa for free. However, they must have a ticket and be accompanied by an adult.

• Your voucher will be emailed to you instantly.

• Please display the same at each of the ticket redemption points along with a valid photo ID.

Ticket Redemption Points

Ain Dubai

• Redeem your ticket at Ain Dubai.

• Address: Bluewaters - Bluewaters Island - Dubai - United Arab Emirates.

Get Directions to the Redemption Point

Burj Khalifa

• Redeem your ticket at the will-call ticket counter located at the At The Top entrance on the lower ground level of the Dubai Mall.

• Address: Blvd Dubai - Sheikh Mohammed Bin Rashid - Downtown Dubai - Dubai - United Arab Emirates.
  

Get Directions to the Redemption Point