Walking Tours

Norwich Self-Guided Medieval City Exploration Game

Explore Norwich as a real-world puzzle, cracking each clue in turn as every solved riddle reveals the next location to head toward.

Use your booking number to unlock the Questo app on your phone, then start the quest at any hour and easily follow on-screen directions.

Walk between Norwich's medieval and Tudor landmarks and hidden corners on a self-guided open-air route that helps you stay clear of crowds.

Pause the trail whenever you like, pick it up again later, and rely on 24/7 in-app customer support if you need help during the quest.

City exploration game on your phone (Questo app)

Medieval and Tudor landmarks in Norwich

24/7 availability, every day of the year

Flexibility to start, pause and continue at your own pace

Self-guided open-air experience

24/7 customer support

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Explore medieval and Tudor Norwich with a self-guided city exploration game on the Questo app, available 24/7 on your smartphone.

Getting started

Unlock your city exploration game on your phone before you set out by visiting the provided Questo link and adding your booking number and email. Then download the Questo app, create your account with the same email, and open the quest. Once it is loaded, you can head into Norwich and begin following the on-screen instructions.

What to expect

Medieval and Tudor Norwich

This self-guided experience turns Norwich into an interactive route, focusing on important medieval and Tudor landmarks and hidden corners. You move at your own pace, following clues and solving challenges on your smartphone as you explore in the open air.

Features

The city exploration game on your phone, accessed through the Questo app, guides you between medieval and Tudor landmarks in Norwich while you solve location-based tasks and uncover stories tied to each stop.

Availability is full-time, with 24/7 access every day of the year, so you can choose any start time that suits your schedule, including early mornings or later evenings.

Flexibility is built in, as you can start, pause, and continue at your own pace, taking breaks for photos, snacks, or rest before picking up the quest exactly where you stopped.

The format is self-guided and open-air, so you explore independently, stay outdoors, and naturally avoid crowded areas while still discovering hidden gems and local stories.

Throughout your exploration, 24/7 customer support is on hand through Questo channels if you need help with the app, unlocking the quest, or progressing with a challenge.

What to bring

Phone: Bring a fully charged smartphone to play the city exploration game on the Questo app.

App setup: Download the Questo app in advance and create an account using the same e-mail as your booking.

Unlocking: Before you go, unlock the game at https://www.questoapp.com/unlock using your booking number and e-mail.

What's not allowed

Infants on laps: Infants must not sit on laps during this experience.

Accessibility

Wheelchair access: This self-guided city exploration game is not wheelchair accessible.

Additional information

How to start: Open the Questo app on your phone and follow the in-app instructions to begin your quest.

Account requirement: You must use the same e-mail for booking, unlocking on the website, and creating your Questo account.

Booking codes: If you booked on TripAdvisor or Viator, your booking number starts with BR for unlocking.

Support: If you booked on another platform, contact customer support at questoapp.com/chat for help unlocking.

Infant seats: Infant seats are not provided as part of this experience.

Availability: You can access and play this self-guided game 24/7, every day of the year.

Pacing: You can start, pause, and continue the game at your own pace during your visit.

Safety note: This is a self-guided, open-air experience that helps you avoid crowded areas.